Plumber Near Me

Payne Mechanical Services Plumbing Heating and Air Conditioning

📍 7223 W Bert Kouns Industrial Loop, Shreveport, LA 71129 📞 (318) 671-0015 🌐 Website
4.7 (155 reviews)
Open 24 hours
Air conditioning repair service
Air conditioning contractor
Plumber

Review Summary

  • Positive: Excellent service, on-time technicians, respectful and efficient, quick repairs, stress-free installations, good communication, professional attitude.
  • Negative: Potential for reckless driving, warranty issues (failure to file), possible improper installation leading to wasted energy, limited service area for some residential work.
Payne Mechanical Services Plumbing Heating and Air Conditioning thumbnail

4.7

(155 reviews)

5 ★91%
4 ★3%
3 ★1%
2 ★0%
1 ★5%

Aaron

October 29, 2024

This dude about caused 2 wrecks going down Bert kouns doing 75 in a 55 zone. Unacceptable 10/29/24

Ginger Huff

We LOVED our experience with Payne. They installed our new ac system. Their technicians were on time, very respectful and worked quickly. The Payne company made purchasing our new unit easy and stress-free. The financing application was done over the phone and we received the results within thirty minutes. The office workers also treated me great on the phone. We are very happy with our decision to use the Payne company.

Ryan Roberts

Technician arrived at the scheduled time. Reviewed and checked out the roof top unit quickly and efficiently. Determined what the issue was and presented the issue and the proposed solution clearly so that we understood what is happening. He informed us he would be going to the supply house and would return as soon as possible to make the repair. He returned within the hour and was able to make the repair the same day. He then checked with us to make sure everything was ok before he left. We appreciated his professional attitude, presentation, and appearance.

Valerie Toal

They put in a Heat pump years ago,they did not file warranty, so when we had issues it was not under warranty, we have had to replace thousands on unit, we just now were able to afford a new unit, they were replacing the outside duct work, and found it was not connected to the main duct work? So all these years we have been heating and cooling attic..check what they do

Monica Tibbit

Excellent service. I had plumbing problems that needed to be fixed quickly. I called Payne mechanical and they had someone out the next morning. They worked out my issues in a speedy manor and were very polite and professional the whole time at my home.

Matt Kuhary

Our service technicians were on time, super courteous, and extremely efficient. They completely replaced our furnace in our attic with the temps above 122 degrees in under 8 hours (and even with a lunch break). Thank you, Payne! Y'all are amazing!

BRION Stratman

I called because I had a water leak on my mainline from the meter to my house, and I was told that Payne mechanical services only does some residential work, and my area was not one of them even though I have a Shreveport address.

Emily Frataccia

Absolutely amazing company! We had our AC system break in the middle of summer, they were here within a day of calling for an estimate. There was no pitch to sell us something we didn’t need, just facts. We couldn’t be happier with our new AC system and how it was installed. Also any plumbing issues we call and someone is at our house ASAP and the issue fixed immediately. We do not go to anyone else but Payne!