Platinum Plumbing
Review Summary
- Positive Feedback: Customers consistently praise Platinum Plumbing for professionalism, thoroughness, kindness, and clear communication. Technicians are described as helpful, honest, and efficient.
- Specific Employees Mentioned: Greg, Nathan, Charles, Eric, Aric, Bacon, Nick, and Jon are frequently commended.
- Customer Service: The company is responsive and resolves issues effectively, including offering refunds when necessary.
- Pricing: While some reviews mention Platinum Plumbing being on the pricier side, the quality of work justifies the cost.
- Overall Recommendation: Platinum Plumbing is highly recommended, with customers expressing satisfaction and a willingness to use their services again.

Reviews
View All on Google4.9
(1066 reviews)
Rhonda Ferguson
Greg, Nathan and Charles were awesome. Never heard of the company and my son called them had us come out and was very impressed. They worked through the cold rain and made sure I had water before they left. So if you need a good plumber, platinum is the way to go.
Kevon Hudspeth
Eric has been the best support there is. he’s been super kind, super friendly, super helpful. Any questions I’ve had. He’s answered. He’s had all the right answers. Couldn’t pick a better person. well spoken young man & does a great job! Go Eric!
Kyle Clemens
Eric was an awesome technician and super thorough. He diagnosed our entire house and not just the problem we called on. He was super honest and helpful. I would absolutely recommend this company and ask for Eric.
Sergio Acevedo
I reached out to this company for a sprinkler system repair. There was a small miscommunication with the initial technician, but when I contacted the company, they were quick to resolve the issue. They offered a partial refund and sent a different technician to complete the job. Aric and Bacon did an excellent job fixing the problem, and I was really impressed with their professionalism. The customer service was outstanding throughout the process. While their services are on the pricier side, they produce quality work. Overall, I’m very satisfied with the outcome and how the company handled my concerns.
Cherish Petersen
Platinum was wonderful to us and was far more reasonable than other companies we got a quote from. We saw three different plumbers (Nick, Chuck, Greg) along with several members of their construction crew and everyone was professional, thorough, and kind. Once the project was completed, Nathan came out to make sure everything was correct which was fabulous! We highly recommend them, they made the best of a less than ideal situation for us!
Lynette Pittman
"I had an excellent experience with the plumbers who worked on my house. They were very nice and communicated all the plumbing needs clearly before starting the service. The pricing was explained thoroughly and was very transparent. The work done today was exceptional, and I am very satisfied. I will definitely be looking forward to working with them in the future. Highly recommend!"
Carolyn Blakely
Jon and Nathan are the greatest guys I’ve ever seen that are transparent with what they are actually doing to get the job done. Everything was explained and questions answered without hesitation. I am more than satisfied with my end result, so neat and clean!! Thank you again, I’m proud to have chosen your company!
Nicolette Ebarb
John, Nathan & Greg were amazing!! They were so polite and friendly. They got the job done in a short amount of time.They made me aware of everything that was going on at all times. I highly recommend them and this company!!