Southern Air Heating, Cooling, Plumbing & Electrical

Positive: Some technicians are praised for their professionalism, knowledge, helpfulness, and efficiency (Jimmy, John, Stephen Black, Ethan, Dylan, Parker, D. Riley, Doug M.). Some customers were pleased with the service and found the technicians polite and informative. One customer found the price reasonable.
Negative: Multiple complaints about poor service, including failure to fix problems, misdiagnosis, overcharging, and lack of communication. Some customers experienced issues with warranties, gas leaks, and sloppy work. One customer reported a bait and switch tactic with pricing. Some customers had negative experiences with scheduling and felt rushed.
Mixed: One customer had a positive experience with a technician but has had numerous issues with the company over the last 2 years.

Review Summary