The Plumbing Warehouse/ Facets
Review Summary
- Positive: Excellent showroom, knowledgeable staff, friendly service, helpful with plumbing issues, and strong customer service (especially Holly, James, Kelly, Connor, and Brett).
- Negative: Strict return policy (specifically regarding James), and potentially higher prices compared to other stores.

Reviews
View All on Google4.3
(39 reviews)
AlterVerse Comics Productions
May 1, 2018
Awesome Showroom! Great service from people that know their products.
Bryan Thurston
Very friendly to sell but they will not take returns. James at parts counter wouldnāt take back a faucet set that I purchased 5 days earlier, my error on picking out wrong kit. This was my go to place for me but I made one mistake and it cost me $103. By the way same kit elsewhere was less than $60 so purchase at your own risk because their customer service on returns is non existent. Thanks James you just lost a customer.
Maxie Rambin
Highly recommend these folksā¦Outside of the fact I am in the building industry I just built a new home had a problem with a toilet a few months laterā¦called Holly up no questions ask said come pick up a replacementā¦That is service you would NEVER get from the big box store! Thanks Holly!
Bill Davis
Simply AWESOME customer service. James Tippett and Brett Kirkman in counter sales did a phenomenal job in helping me with by shower and hot water needs! If you have a plumbing issue, check with these guys. Wish I had sooner!!! Would have saved time and money!
Adam O
First of all the lady's here are excellent! Very friendly and knowledgeable on everything they are selling. They have tons of facets, lights, fans, tubs, sinks, etc. Don't hesitate to stop by and check out their great showroom
Amy White
Absolutely the best place for everything! Kelly is amazing! We remodeled our kitchen and bathroom. Very happy with all of our purchases.
James Patton
Connor and James are the best! Always have an answer to my questions and the stuff I need to get the job done! They are always my first stop for parts!
Dustin Johnson
James at the counter helped me with my frozen pipes and getting exactly what I needed for repair ! Heās excellent at customer service and dealing with people who donāt know Jack about plumbing ! Thanks James, you have won a customer forever sir !!! A+++