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Abbott Brothers Plumbing & Heating of Maryland

📍 3510 Keswick Rd, Baltimore, MD 21211 📞 (410) 256-2027 🌐 Website
4.7 (279 reviews)
Closed ⋅ Opens 7 AM
Plumber
Drainage service
Gas installation service
Gasfitter
Hot water system supplier

Review Summary

Abbott Brothers Plumbing & Heating of Maryland receives consistently positive reviews. Customers praise their:

  • Excellent service and professionalism: Technicians are described as respectful, knowledgeable, kind, and efficient.
  • Responsiveness and quick service: They offer prompt scheduling and fast completion of jobs.
  • Customer service: Dawn is specifically mentioned for her helpfulness, even when booked. They provide clear explanations and options.
  • Quality of work: Installations are clean and professional, with attention to detail.
  • Fair pricing: Pricing is competitive and options are provided to fit different budgets.
  • Specific praise: Mike Soper and Dalton Blackburn are frequently commended for their expertise and outstanding service.
  • Overall recommendation: Customers highly recommend Abbott Brothers and express they will use them again.
Abbott Brothers Plumbing & Heating of Maryland thumbnail

4.7

(279 reviews)

5 ★91%
4 ★1%
3 ★1%
2 ★2%
1 ★5%

Christine Baker

Abbott Brothers plumbing took very good care of me. They knew exactly what I needed. Very respectful! Excellent experience. I highly recommend them. I will be calling them again. Thank you so much.

Brian Hermann

Dawn from Abbott provides great customer service. Their schedule was booked full for the next few days and I had already been without hot water for too long. Dawn was able to help point me to other skilled technicians as a backup option. Great customer service. I will definitely call Abbott again in the future based on that alone.

Greg Illy

Abbott Brothers was able to send someone out next day when we had issues with our 15+ year old Bradford White water heater pilot light. Mike was excellent and offered a temporary fix, but explained possible shortcomings or early failure with such an old unit. He provided pictures showing where age had deteriorated our water heater, and what could go wrong. We opted to go with a new water heater, which another one of their plumbers was able to install the following morning at 8:30am. Abbott Brothers had very quick service, easy invoicing, and provided options depending on our budget. Their pricing for a new water heater was comparable to two other plumbers in Baltimore City we had received earlier in the year. I would use them again in the future for plumbing needs.

Abhiram Reddy

Michael and Dalton from Abbott Brothers Company did an outstanding job fixing my water heater issue. They were professional, knowledgeable, and kind throughout the process. They quickly identified the problem, explained everything clearly, and resolved it efficiently. I’m grateful for their expertise and exceptional service. Highly recommend them!

melfry80

Had Abbott Brothers come out to replace a kitchen faucet yesterday and they arrived on time and had the faucet replaced within about 30 minutes. Fast, professional, and fair pricing. Will definitely be calling them again for my plumbing needs.

Lawrence Holmes Sr

I highly recommend Abbott Brothers. My experience with them was excellent from initial service inquiry to job completion. The customer service was impeccable in addition to their second to none mechanical expertise. Abbott Brothers go the extra mile to ensure quality service at a competitive price.

Gina Green

I cannot say enough good things about Abbott Brothers Plumbing & Heating, and especially about Mike Soper and Dalton Blackburn. Our experience with them was absolutely top-notch from start to finish. We found ourselves in a real bind when our sink was completely unusable do to 20 years of eggshells and everything else you can imagine going down the pipes creating an unbelievably large backup. We were given the runaround by our home warranty company, American Home Shield. They sent out a contractor who, in just 10 minutes, claimed there was nothing that could be done. The contractor even mentioned that he used to work for Abbott Brothers and highly recommended we call Mike directly because he was such a great guy. That was around 3:00 pm on Monday, and by 3:30 pm, I had already called Mike. Mike, the owner of Abbott Brothers, was incredibly responsive and said he'd be over by 6:00 pm to give us a quote. To our surprise, the quote he gave us was way more reasonable than we expected—way less than what we thought we'd be paying for such a big job. We accepted the quote that same night, and the very next day, Tuesday, Dalton was here at 8:30 am to get to work. Dalton, at just 25 years old, absolutely blew us away with his professionalism, work ethic, and expertise. This young man worked tirelessly from morning until 4:00 pm, replacing all of our pipes and completely solving our problem. He was respectful, meticulous, and clean, taking great care to ensure everything was done to perfection. His knowledge and skill set were truly beyond his years—he worked with the expertise of someone who had been in the business for 25+ years! The entire experience was nothing short of amazing. Not only did they solve our plumbing issue efficiently, but the customer service was exceptional. Mike truly cares about his customers and wants to help them solve their problems. It’s clear that Abbott Brothers Plumbing & Heating is a business that values integrity, quality work, and genuine care for the community. In today’s world, it’s rare to come across a business like Abbott Brothers, one that truly puts people first and takes pride in providing outstanding service. I think people need to know just how much a business like this means to the community. Mike and his team go above and beyond to make sure you're taken care of, and they do it with kindness and professionalism that’s hard to find these days. If you’re in need of plumbing or heating services, do yourself a favor and call Mike and his team. I can’t recommend them highly enough. We are so grateful for their outstanding service, and they’ve earned a customer for life. Thank you, Mike, and thank you, Abbott Brothers! — Satisfied Homeowners in Maryland

Timothy Eng

Abbott Brothers was fantastic! They were quick to provide pricing for a new hybrid heat pump water heater and also quick to schedule the work. Dalton and Keith came to do the installation and their work was clean and professional. Happy with the work they did and hoping there will be no problems with the A. O. Smith water heater!