Drew & Sons Plumbing Corp

Our water heater needed some repairs, so we started making calls. It’s surprising how often you encounter poor customer service these days. Usually, you don’t get a callback, or the reps can be rude. We were still waiting for a return call from the first plumber we contacted. My husband noticed the great reviews for Drew & Sons Plumbing Corp., so we decided to reach out to them. Luis was friendly and eager to assist! He mentioned he could send someone out that very day! He was incredibly helpful. Miguel arrived that afternoon. He was pleasant and had our water heater fixed in no time. He explained everything he was doing, replaced both elements on the heater, and cleaned out the calcium buildup. I would definitely recommend Drew & Sons Plumbing Corp. Don’t waste your time calling anyone else!

Our old hot water heater needed replacing. It was a Bradford White model that had served us well for 24 years, so naturally, we were inclined to stick with the same brand. Searching online for plumbers with expertise in this brand led us to a handful of options, among which was Drew & Sons Plumbing Corp. We reached out for a quote and were pleasantly surprised when Johnathan promptly returned our call early the next day. He took the time to understand the specifics of our old heater before providing an estimated cost. We thought it wise to explore a few more options before making a decision. After receiving three additional quotes, Drew & Sons Plumbing Corp. seemed like the best choice. We called Johnathan back the same day and were excited to learn that they had the Bradford White tank in stock and could schedule the installation for the following morning. Johnathan promised his team, Luis and Miguel, would arrive between 10am-2pm. To our delight, they showed up at 9:45am. They went straight to work, replacing the heater tank in a streamlined, team-oriented manner. Their professionalism and conscientiousness were evident throughout the process, and they did an outstanding job in a surprisingly short amount of time. If I could, I would give them 10 stars. I wholeheartedly recommend Drew & Sons Plumbing Corp. and will certainly turn to them for any future plumbing needs.

I had a great experience with Drew & Sons Plumbing Corp. today when Miguel and Luis came to service my water softener. They showed up on time and were careful to put coverings on their shoes before entering my home. Right from the beginning, they were friendly, courteous, and professional. Miguel took the time to explain how the unit worked and walked me through the various shutoff valves. They answered all my questions, even some I hadn’t thought of, and offered helpful info about my water heater too. After checking the unit, they tested the hardness and softness of both the cold and hot water. Their knowledge was impressive, and they generously shared their expertise. I am extremely satisfied with their service and would highly recommend them.

I HIGHLY RECOMMEND JOHNATHAN & LUIS!!!! We experienced a water line issue during some extremely cold weather recently. I contacted Drew & Sons Plumbing Corp., and the response was quick and professional, which helped ease my worries during that stressful time. Johnathan and Luis were able to come out the same day! They were very professional, efficient, and did an EXCELLENT job! Look no further; Johnathan was honest about our plumbing issue, and the pricing was the best around! Great work by Johnathan, Luis, and the team! Keep it up!

We recently had a new water heater put in along with some plumbing repairs, which involved updating and securing various fittings and pipes during our home renovation. Luis, our plumber, was very professional and reliable. He was considerate and kept everything clean after each visit. Sometimes we were home, but often we weren't, yet after meeting him initially, we felt completely comfortable leaving him to finish each task due to his clear and confident communication from the beginning. Plumbing can be a pricey service, but the quality and attention to detail were well worth it. The office team was quick and responsive with estimates and scheduling, which is something many small businesses struggle with. Overall, we had a great experience!

Drew & Sons Plumbing Corp. has been a great help for my plumbing needs! The first time I called, Miguel installed a new shower handle for me since my old one was getting stuck. The next visit, he fixed a leaking toilet. While he was here, I also asked if he could extend a water line to my new refrigerator that I moved to a different spot in the kitchen, and he did it without any hesitation! He always arrives on time, and the scheduling staff is very attentive in confirming appointments. I highly recommend their services!

I recently found that my water heater was leaking at home. I called a plumbing service, and Miguel arrived within the hour, just as promised. He took the time to explain my options for repair or replacement. Miguel was very professional, knowledgeable, and friendly. Since my water heater was quite old and never had sediment flushed out, I decided to go ahead and replace it. They had the right size in stock, so the new water heater was delivered right to my home while Miguel was still there. He and Johnathan quickly drained the old unit, disconnected it, loaded it into their van, and installed the new water heater in my garage. From my initial call to the delivery of the new tank and the removal of the old one, everything was done quickly and efficiently in about 3 to 3.5 hours. I was really impressed with the quality of the work and the prompt service I received. I would definitely choose this plumbing service again for any future plumbing needs.

Drew & Sons Plumbing Corp. provides an outstanding plumbing service. Luis arrived right on time and got straight to work. My ancient water heater had finally given up. Luis was there first thing the following day. He got straight to work and finished in an impressive and timely manner. He was both friendly and hardworking. He even took away the old heater, the packaging and any other junk, leaving my Baltimore home in a fantastic condition. I can't praise their service enough. I'll be recommending this plumber service to all my friends and family, confident that they will be just as impressed with Luis, as I was. It's so refreshing to meet someone who truly takes pride in their work. What a wonderful experience. Drew & Sons Plumbing Corp. is the epitome of total customer satisfaction. Blessings.