Metro Mechanical Services

Very Unprofessional, Disrespectful, Aroggant and Rude . I start off by saying I used Eric company on several renovation jobs 6-7 yrs ago with no issues. I also referred him to family and other realtors for jobs they had. Then for the last several years he just stop answering calls or responding to any text. He finally answered the phone yesterday for an emergency job i had where a client with a 2 month old baby had no heat. We waited all day for Eric to keep postpoing what time he was going to the property . After he calls from the property and goes into a rant about the what all needs to be done with the furnace but he not interested in the job because it smell like sewage in there and he been to the property before and it smell like sewage and surpurise anyone lives in the property and can't pay him no amount of money to do the job. Then he just hangs the phone up without allowing me to say anything. To clarify I never had him go to this property before as must getting confused as haven't dealt with him in years. Next the tenant, general contractor and another HVAC person all confirmed that nothing smells like sewage. Luckily we able to get the new HVAC person to install the furnace so the occupant and her 2 month old son can have heat. DON'T WASTE YOUR TIME AS PROBABLY WON'T ANSWER THE PHONE HALF THE TIME ANYWAY. HE IS NOT RELIABLE OR RECOMMENDED. TRUST A LICENSED BROKER THAT HAVE DEALT WITH ALOT HVAC CONTRACTORS. To follow up to his lies on the reply . I have many properties. He not answering phone for any of the other properties either . The tenant , general contractor and the HVAC guy who installed , along with myself all went in the property before and after Eric all confirm that he was lying and over exaggerating the situation cause he just didn’t want to do the job . The only smell was mild smell of mildew. If anything was that bad provide pictures as proof not made up invoices where I haven’t done business with you in 6 years . Ask any of the other contractors have I not taken care of what is recommended. Just google and read other people reviews about his communication and services now make your own wise decision

Honest, decent, competent technicians with a heart are as rare as hen's teeth, these days. I have had multiple positive experiences with Eric at Metro Mechanical (and no, we aren't related, or in anything but a business relationship), and I wouldn't hesitate to recommend him. He's a godsend!

I called Metro Mechanical Services for them to look at my mother heating the other day. It was going to be getting cold my mother is one of those types is always cold and she is older. I talked to Eric he said he was pretty booked up for the day if he could come tomorrow. I asked if he could possible come today he said he would look at before he goes home. It would be later and he would call before he comes. He called about 7:00 and said he was about half hour away, I told him I would meet him there. He got there at 7:25 he looked and said the start capacitor was bad, he said he had one in the truck fixed the problem and changed filter and clean filter area said you need to change the filter more often at least one a month. Eric is very professional and looks to keep a lot of supply on his truck. I would recommend his company to anyone he saved the day. I am not sure about the price seemed to be very reasonable. All the company's I called said they couldn't get to me for like three days. Eric was the last company and would be the first from now on. Thank you so much Eric great job.

I called to set an appointment bc our AC wasn't cooling our home very well ... in the middle of summer, of course. The owner, Eric, showed up ahead of time and performed a very simple cleaning of the outdoor unit and had it running at 100% within 20 minutes of arrival. He could have told / sold me anything and we would've paid it out of sheer desperation. However, he was honest, efficient, and professional. We will be using them again and referring them to anyone that needs a reliable HVAC company.

My friend recommended Metro for my boiler replacement so i called Eric and received a quote that was $1500 less than the lowest quote I received from 3 other contractors. We went forward with the installation. The installation wa completed in 1 day. Eric and his guys left our house clean. He explained all the features of our new boiler and registered it with the manufacturer. We couldnt have been more pleased and would use their services again.

Late to his first appointment. I paid up front for for what was supposed to be a minor solution where Eric would come back out later in the week. The next appointment he forgot. The one after that "He got a flat tire and would call me the next day." He never did, I had to call him. After that he plain didn't show for the next appointment and won't answer his phone. Now I'm sitting in the dead of winter with a broken HVAC system with the thermostat hanging off the wall and rigged wiring on my HVAC unit. DO NOT DO BUSINESS WITH METRO. YOU WILL GET BURNED.

Never showed up for job after Eric scheduled an appointment. Left several messages. Finally called the warranty company after waiting for 10-15 min, she contacted them and was told he is sick...

Called Metro Mechanical services to hook up an ecobee thermostat and Eric was absolutely helpful. Arrived within the original time range. Highly recommended!