O'Neill Plumbing & Heating
Review Summary
- Mixed Quality: Some customers reported shoddy work, including a persistent toilet leak that led to a high water bill and a quickly re-clogged drain. Others praised the quality of work.
- Price Concerns: One customer felt overcharged ($250 for a half-hour job). Others found prices reasonable.
- Code Violations: One customer reported code violations and incorrect installation of an expansion tank.
- Positive Aspects: Many customers praised the company's responsiveness, promptness, professionalism, and friendly service. Several highlighted reasonable pricing and a positive overall experience.
- Family-Run Business: The business is family-owned and operated, which is a positive aspect for some customers.
- Specific Services: Positive experiences with sewer ejector pump replacement and dishwasher installation were noted.
Reviews
View All on Google4.8
(26 reviews)
Somnath Saha
Prompt service but shoddy work. Supposedly fixed leaky toilet and clogged bathtub drain. Here for about a half hour, charged $250. We were toilet leak was mostly fixed but that the amount leaking would be negligible. Next month's water bill was $300 over our usual because of the leak. Bathtub drain flowed for about a day and then was clogged again.
Chelsea McAllister
If you want a trustworthy and responsive family-run plumbing business, call these folks. I had a great experience with my sewer ejector pump replacement. Price was fair and service was prompt and courteous.
Jason Brody
They were easy to get an appointment with and there were no issues with them showing up and completing the job. The issues came with the job itself and the experience afterwards. They cut some corners that were not up to code and they installed the expansion tank on the hot side, horizontally, and with no support. When I called in about this they assured me that the tank could be on the hot side no problem. Several other experienced plumbers and the literal instruction manual for the heater all say to never install the tank on the hot side. So I just have to pay someone else to take care of it properly now
RANDALL HILL
O'neil plumbing is one of the most honest and professional companies I've dealt with in years. Their quality of service and cost to supply them are outstanding. I have used their services 3 times now and all times I was highly pleased. I highly recommend this Father and Son operated company in Hampden. This post was on 7.11.2024
Hilary Leoni
Super from start to finish! Honest. Thorough. And reasonable pricing. I was very happy with the service and job done. We needed a dishwasher installed. 2 other plumbing companies were 3X the cost. Not only was Oneills price great but the job done was A+! Highly recommend!
Jasmine Lampadarios
I highly recommend this family-owned business. They were responsive, arrived on time, identified the problem, and completed the job quickly. When they left, you would never know that they had been there. The price was very reasonable and customer service was spot on. What a pleasure!
Jesse Carey
O'Neill plumbing has been incredibly helpful anytime plumbing needs arise at our house. They come out quickly when issues have been more pressing. They are friendly and professional. Would highly recommend.
Steve
The technician showed up as requested on short notice. He was polite and did a great job. He even cleaned up after himself when he fixed our leaky faucet and shut off valve. Definitely will use them again and recommend to others.