Warrior Plumbing & Heating

It is difficult to express in words how grateful I am to Brent, his plumbers, and the skilled and precise remodeling team who took my kitchen from a flood zone to warm, functional, and modern. Brent’s expert counseling, organizational and problem-solving skills were invaluable across the six months it took repair both the plumbing, and the kitchen itself. This was a complex repair with no clear resolution from the start, and Brent’s patience and advice was invaluable. There is no one I trust more than Brent and I will never recommend or hire anyone else to help with plumbing or home remodeling. As the situation developed over time, I knew every day I had Brent as my counsel and his plumbers and workers on site performing repairs and restoration under very difficult circumstances. Finally the plumbing in my house is sound and the kitchen looks great. I’ve worked with a lot of plumbers and contractors over my lifetime, and Warrior is simply the best in the business. People who take pride in doing a perfect job in any field are unicorns. Warrior Plumbing really is the best in the business and Brent, CJ, Brooks, and Walter are genuinely terrific people and truly amazing in everything they do.

If I could give higher than 5 stars I would. I had a late night issue with my ancient boiler and even though it was late on a Friday night, Brent got back to me right away and helped me troubleshoot the issue. The team came by later that week to replace a part, and they were quick, professional, and left the place cleaner than it was before. The price was reasonable for their level of experience and knowledge. I will definitely recommend them for any boiler issue.

I have used Warrior several times over the past few years, and they are consistently excellent. Brent has called to discuss my concerns prior to sending someone out, and at times that has avoided a visit all together. It is clear that they are more concerned with doing right by people than making a buck off folks. That's why recently, I reached out to them after a contractor i was working with had made some suggestions for pricey work. I just trust them, and each time I work with them I trust them more. Excellent work, reasonable prices. Will use them again and again.

BGE & BFD performed a forced entry into our empty home yesterday due to a natural gas leak. We called Brent at WP after normal business hours & he answered right away, quickly made an appointment for Brooks to come inspect the problem this morning, Brooks arrived on time, and quickly fixed the gas line and leak-tested everything. The final bill was very reasonable for a job that was done less than 24 hours after we first called Brent. Could not have asked for a better outcome.

I had an issue with my sump pump so I gave them a call and they actually walked me through possible solutions over the phone and now everything is working perfectly. Thank you! These guys are amazing! They have made the top of my recommendation list.

The boiler tech was knowledgeable, friendly, and he arrived when he said he would. The tech even took the time to check and clean the chimney pipe. So very high marks for service, skill, and professionalism. Minus 2 stars because they are very pricey. They charged me $400 for a boiler service, and the tech was only on site for 45 minutes (that's over $500 an hour). In their defense I knew the price beforehand. In talking with them on the phone to schedule the service, it sounded like they were going to do more than some of the other companies I'd quoted out. But seeing how long it took the tech to do everything they'd said, I realize now that I just fell for the sales pitch, and that they were just giving me the same service I would have gotten from other reputable companies (who were charging more like $150). They also charge you a fee to pay with a credit card, but they don't offer an easy way to pay with another method.

I had to reset my Google password to leave this review. So this should be an indication of how important this was to me. I am sharing my experience in the hope that none of you make the mistake that I did by calling this company and getting a quote. (They charge $250 just to come out and asses the situation. If you decide to move forward, they will apply $125 to the final invoice.) Brook came out, saw the leaky pipe (*had pinhole leak) and told me that he was confident that it could be fixed without cutting the wall. (Yay!) He was very professional and very nice. However! The final "quote" would come from the owner: Brent Goldsmith - and this is where is all fell apart. His texted me and said $800 to 900 to repair the pinhole. If I thought this was acceptable, he would send a proposal. I send "sure, send the proposal". Instead, Brent emailed me an invoice for $895. (Huh?) I told him I wanted to get a second opinion. He said "we will apply $125 to the final amount". Big whoop. I ended up calling another company. The Tech came out, looked at the leak and said "I can fix this and I won't have to cut your wall". He fixed it (took 20 minutes, start to finish) and charged me $500. Oh: and no fee for the visit either. So $500 was the bill from Save The Day versus $1025 from Warrior Plumbing. Yup: Warrior charges double. Here's the upshot: if you are dumb enough to pay $250 for a site visit (like I was) then you're dumb enough to use this company. Learn from my mistake. DONT make the call. Yeah - they are warriors alright. It's them against the Consumer.

I called with a problem hooking up my new refrigerator. They came out and despite of being an older house with many complications they gave a very fair price and responded immediately and we were able to take care of it with no up charges. I would use them again and again.