John C. Flood
Review Summary
- Positive Experiences: Several technicians received praise: Davone (light fixture installation, reasonable pricing), Nestor Rivas (explained water pressure issue), Javier Ruiz-Gonzalez (faucet diagnosis and installation, professional), Michael Mullins (explained options, pet-friendly), Dale (HVAC), Adonis and Tuwaun (HVAC inspection and service).
- Negative Experience: One customer felt overcharged and threatened by a technician during a faucet replacement, leading to a negative experience.
- Other: One customer appreciated same-day hot water heater replacement.
Reviews
View All on Google4.8
(263 reviews)
Julia Peebles
February 8, 2025
I had Davone install a box for a new light fixture. He did an excellent job and asked questions to confirm he was completing the project as I requested. Pricing was also reasonable. He was a little messy, but something I can look passed.
Mary A. Williams
Nestor Rivas did a great job in explaining the issue with my Water Pressure Booster Pump and other items that I have to look forward to replacing in the future. Nestor was very knowledgeable and articulate about the issues. I just want to say Job Well Done Nestor and thank you! Chef Mary
J Griffin
Their quality of service depends on the technician. I thought they were good and hired them to replace my faucet, asked for a price before hand and told it depends, $100 to come out and decide. I asked the tech to explain the high $450 to replace the faucet and he said "it's the going rate. In fact I could charge your $1300". With that I said, you're threatening me with a higher price?!? Thanks you can go. They could have explained that the price varies from $a couple hundred to a couple $1000. Which is what I asked when I called... But nope. They got their $100 and I won't be duped by them again.
Patrick Startt
Excellent service from John C Flood as usual. Javier Ruiz-Gonzales is an outstanding plumber and did an excellent job diagnosing the kitchen faucet problem and providing a good solution and timely installation for a replacement faucet and associated under-the-sink plumbing. Highly recommend JC Flood and Mr Ruiz-Gonzales.
Kathleen Whitley
Great experience! He was able to replace our hot water heater on the same day he came out which was great because it was Friday and we had no hot water. If he hadn't been able to do it that day, we would have had to wait until Monday, but he made sure he did everything he could to make sure we didn't have to go through the weekend without hot water.
Elizabeth H
Excellent service this morning from plumber Michael Mullins. He was very patient to explain options and to provide education about the issues we were having, as well as future considerations regarding water quality systems. He managed to find a solution to a problem that is kind to my pocket book and he is pet friendly, both qualities which are always appreciated.
Jennifer Wilcox
Javier Ruiz-Gonzalez was terrific. He was professional, prompt, and clearly outlined our various options and prices. The work he did was exceptional and we would love to have him back to do another project.
Yve M
May 10, 2024
Sep 2024 review: Dale worked on my HVAC and he’s awesome!! May 2024 review: S/O to Adonis and Tuwaun! My HVAC was inspected and serviced by Tuwaun. I have no complaints. He provided me a lot of valuable info pertaining to service options, and explained in great detail the parts and components of my HVAC system and what I was seeing. Plan to schedule again w/ them in the future when necessary! Adonis serviced my breakers, and ensured they are AFCI certified. 10/10