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Gervais Mechanical Services LLC

πŸ“ 200 Southbridge St, Auburn, MA 01501 πŸ“ž (508) 501-7973 🌐 Website
4.7 (1179 reviews)
Open 24 hours
Air conditioning contractor
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Review Summary

  • Positive Experiences: Knowledgeable sales team, easy to reach dispatch, excellent communication, professional and respectful technicians, thorough and neat work, quick diagnosis and repairs, same-day service.
  • Specific Praises: High-quality workmanship, clear explanations, reasonable pricing, responsiveness, and expertise.
  • Recommended Technicians: Patrick, Ryan, Shane, Ben, Matthew, Chris, Jose, and Marty.
  • Services Mentioned: Boiler installation, furnace repair, preventative maintenance, gas line replacement.
Gervais Mechanical Services LLC thumbnail

4.7

(1179 reviews)

5 β˜…89%
4 β˜…5%
3 β˜…1%
2 β˜…1%
1 β˜…5%

Aaron Schwartz

October 13, 2024

We were delighted to work with Gervais to install a new boiler and manifold. I found their sales team to be very knowledgeable and easy to work with, and was really happy about the product and labor warranties that came with our purchase. Their dispatch team was easy to reach, professional and kept in very good communication with me along the way. The install team (led by Patrick) did an amazing job, clearly taking pride in the high quality of their workmanship. They were communicative, respectful of our home, and kept to the schedule. I was a repeat customer, having worked with Tim S. (plumbing manager), who had expert knowledge and good suggestions for my project. I highly recommend working with Gervais, who price their work very competitively.

Rick Stoddard

November 25, 2024

Craftsmanship! Ryan and Shane did exactly what I hoped for. Knowledge and great execution of a difficult job. I’d recommend these two guys to anyone that will listen. Gervais, you are very fortunate to have these guys and in my book this kind of talent is irreplaceable. Rick Stoddard

Edward Ferranto

The technician, Ben was professional, knowledgeable and quite pleasant. He did a thorough, neat job. He explained the problem and solutions in depth and was very helpful in relating the issue to Eversource personnel so that a dispatch was sent immediately to replace the gas line. Very happy with the service. Ed F. Worcester, MA.

Kara Bursell

January 25, 2025

Matthew was able to diagnose the problem with my leaking furnace very quickly and replaced the parts right away. Excellent service and knowledge!!

Katie Frazier

Was highly pleased with the responsiveness and service provided by Gervais. Our heater was putting out cold air in the middle of a cold streak in December. Gervais sent someone out to us very quickly. Chris, our serviceman, was extremely communicative and quickly diagnosed the issue and provided a clear estimate and explanation for the repair. Quote was reasonable and clear communication was present throughout. Chris completed the repair with thoroughness and skill. He welcomed our questions and ensured that we were satisfied with the entire experience. Would highly recommend both Gervais and Chris for any of your needs!

Thomas Connor

December 20, 2024

Amazing job by Gervais from the sales aspect all the way through the installation. Everyone was professional and respectful and would highly Gervais’s services!! Shane, Claudio, Shane and Cam were top notch!!!

Andrew Ellison

Jose came out to do preventative maintenance on our boiler and couldn't have been more professional and speedy with the work. Everything was fantastic and he was very nice to work with, best technician! Highly recommend!

Patti Parker

My heat was not coming up. It was diagnosed and fixed promptly. Same day service in a storm! The office person who took my call was efficient. The technician Marty was on time, professional and courteous. He discussed and answered my questions about the problem as well as current and future maintenance. Would recommend. Patti West Boylston