Horvitz Plumbing & Heating

We recently purchased a home and brought in Nikoli to service the HVAC system. He has been a complete professional. He is incredibly courteous and kind (even when two toddlers get curious about the new person in the house). He has a level of knowledge that is staggering and he is great about walking me through what he is doing and why. Through Nikoli, I've learned a ton about how the systems in my house work. I highly recommend using him for any HVAC needs you have.

Strongly recommend Horvitz!! Our tub was leaking into the unit below and Horvitz was able to get out to us first thing the next day. They quickly diagnosed the problem, replaced our bath waste and overflow, and repaired the section of ceiling they cut for access. Ryan and Tony were extremely polite, punctual, and worked quickly but thoroughly. Odette at the office was very patient and responsive, and coordinated the work with our schedule across multiple days. Will definitely seek them out again for future plumbing needs.

Highly recommend working with Horvitz. I had an issue with my heat and was having a hard time finding someone who could fix it in a reasonable amount of time. They were able to get Ryan over to take a look very quickly, he figured out and fixed the issue. I called about 15 local companies who all said they couldn’t help me out with some exhaust vent clearing work but Ryan took care of it no problem. Odette was extremely kind, helpful and responsive from the office. Everything went very smoothly. They seem to genuinely care about helping people. Absolutely will work with these folks going forward and would recommend to anybody looking for honest and good work.

Horvitz plumbing, represented today by Nikoli have done a number of jobs for us over in Cambridge. Today I had a bunch of water shutoffs replaced, which resulted in needing to reset a garbage disposal unit and replace gaskets that had failed. Nikoli extended his service call (8.15 am - 2.35pm!) to repair a bunch of other things that came up in the course of the original service call. He's skilful, patient, communicative and unflappable, even when unforeseen problems arose. Really impressive - and rare! We've looked for a really good plumbing contractor for our building in Cambridgeport for years. Our experience with Horvitz has been exceptionally good. I'd recommend this company (which has existed since 1932) highly for the reasons given above: they're punctual, excellent service (not particularly cheap, but very reasonable), knowledgeable & courteous technicians, value for money, and a highly professional communication system through Odette, who handled the initial call and had all the information readily available when I needed information about the previous service call. Five Stars. I'm going to be booking them for an annual service checkup, as well as for my unit over in Dorchester. Thanks, Nikoli, Odette & Horvitz P & H. Peter W. 8 December, 2023: Since this post I have to add that another of Horvitz' staff, Jose, took care of an issue with my gas boiler and then, in my rental unit, did a bunch of work in both kitchen and bathroom, all completed perfectly, and in excellent time. Jose, like Nikoli, was able to identify and diagnose a major problem (this time with the thermostats) and fix it permanently within a couple of hours, including locating and installing parts. So, I just want to add Jose to my review and give Horvitz my highest recommendation. High professional expertise. Not to mention Odette, who's the nicest and most efficient coordinator, taking real pride in service and attention to every detail. Bravo, folks, and thanks - again. Update: 4 January, 2025 I had another couple of service calls from Horvitz in late December, 2024. Tony, this time, who had been once before - the best of all. Incredibly efficient, knowledgeable and professional. As usual, Odette was the perfect coordinator. Professionalism, follow-up and excellent communication (Horvitz treat their customers as being intelligent). And very upfront about costs and quotes. Highest recommendation for this great firm.

Nikolia was excellent. Our AC unit and shower head were both broken and he was able to assess and fix BOTH issues within an hour. Very friendly and open to explaining why the problems were occurring. I will certainly reach out to Horvitz and Nikolia for any future needs.

Nikoli is a true professional! Fast but thorough, knowledgeable but patient, and creative but communicative when we were problem-solving. One thing that stood out was how quickly he understood the HVAC systems in place and what needed to be done. Another was how he offered options from a customer's perspective. I also want to shout-out the back-office folks at Horvitz, like Odette, who made it easy to schedule a visit quickly and sort out billing efficiently. It wasn't the first time we've hired Horvitz for HVAC work, and it won't be the last. Very happy to continue recommending them. 5 stars!

I've had the pleasure of hiring Horvitz Plumbing and Heating since the summer of 2022. Every service call (about eight so far) has been on time, reliable, and fairly priced. The technicians are knowledgable problem solvers who don't engage in irritating up-selling, which has become the fashion for many service providers. The billing is prompt and nicely detailed. These are my go-to plumbers because they run a very professional and trustworthy operation. Their 5-stars have been earned several times over.

These guys were fantastic and for me, even better local folk! I had a slight leak behind a wall and needed a new vanity in a second bath - they came in diagnosed the issues and came up with the best plan. Happy to report that despite it being a tricky spot, it wasn’t enough to outsmart my “new guys”! In addition to fixing my issues I was aware of, they spotted another in the making and fixed that too. Highly recommend, courteous, considerate, professional company.