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Narrow Way Plumbing & Heating

📍 217 Norfolk St, Boston, MA 02124 📞 (617) 436-5229
4.7 (18 reviews)
Closed ⋅ Opens 7:30 AM
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Review Summary

Narrow Way Plumbing & Heating consistently receives positive reviews for their professionalism, promptness, fair pricing, and quality workmanship. Customers praise their ability to handle a wide range of plumbing and heating issues, including emergency repairs, work on older homes, and complex installations. They are reliable, transparent, and knowledgeable, often offering solutions when others fail. Many reviewers highlight their trustworthiness and willingness to work within a budget.

Narrow Way Plumbing & Heating thumbnail

4.7

(18 reviews)

5 ★89%
4 ★6%
3 ★0%
2 ★0%
1 ★6%

Lynn Mitchell

I live in an old house Sink and Toilet were my problems. Narrow took care of an aging problem. From the second floor to the basement replaced an old cast iron pipe. I’m satisfied with the results. Plumber were Professional, courteous, and clean behind themselves. A job well done.

Evan Donovan

I've used Narrow Way for all the plumbing and other pipe work at our house for the past 10 years or so. They always do a great job for a great price, on a wide range of needs. Their staff are always prompt, professional and courteous and do a good job of answering any question I may have.

Nate Jackson

I had an emergency situation where my outdoor hose spigot was leaking aggressively and pooling at the foundation. I had to turn off the water to my house since I didn’t have a control valve for that spigot alone. So it was urgent, I called and they were able to send someone out that morning! The plumber came with the parts needed, finished the work efficiently, and even came in to help with an unrelated clog/slow drain. The work was great and the price was more than fair, very happy with the work.

David Simons

Narrow Way has been helping us for almost 17 years and they are great to work with. Professional and courteous, Matt and his team have answered our prayers on more than one occasion. They have fixed leaks in sinks and ice makers, replaced parts in toilets, installed custom basins and faucets with difficult metric fittings, swapped out water heaters and installed our current tank-less unit. They are trustworthy, accountable and their work is warranted and reasonably priced. These guys take care of our problems on time and on budget. I highly recommend them.

David Lam

Prompt, transparent, and reasonably priced! I have used other plumbing and heating businesses in the area but Narrow Way is the best when it comes to reasonable pricing and good craftsmanship! I had an issue with a newly delivered dryer and needed the vent to be reconfigured in a tight closet space. They were upfront on how they would charge when I called and showed up in the time window. Highly recommend!

C Hill

Fantastic service. I had a leaky garbage disposal and a sticky toilet handle. I needed new toilet guts. Both items were fixed. Very knowledgeable plumbers. I highly recommend them!

David williams

I have been working with Narrow Way on a number of jobs around my house, an old! Boston house; jobs have ranged from putting in a laundry sink to plumbing a bathroom . They are very reliable; they come when they say they will, they complete the work they say they will in budget. If they can't do it in budget they let you know why and they have options. They know how to deal with old homes and the surprises they bring to any job. And they treat the customer like a partner instead of the opposition or a brainless impediment (or worse). I recommend them.

Summer Zheng

Narrow Way knows heating systems. I have a heating system with a pump running all the time. I called the company who installed the system several years back. The technician couldn't pinpoint the problem, but he suggested me to replace the control board for $1300! and say let's start with that. I am so glad I called Narrow Way. Mario came out and figured out the issue right away, now the problem has been fixed and I am so happy. From now on whenever I get boiler issues, I will always call Narrow Way first.