Kirkland and Shaw Inc.
Review Summary
- Positive: Customers praise quality work, responsiveness, competitive pricing, and reliable service for various plumbing and HVAC needs. Specific technicians (Craig, Dimitri, James, Paul) are highlighted positively.
- Negative: One review reports a negative experience with manager Tom, citing rudeness and unprofessionalism.
- Mixed: One review suggests getting multiple estimates.
Reviews
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(10 reviews)
Stuart May
I've been a customer for a few years now. I feel I get good, honest service with quality work on my natural gas furnace and related equipment. I've had regular annual service, burner replacement, plumbing and control board updates. The team are responsive, and the price very competitive. I am a happy customer. Thank you Kirkland and Shaw !
Jess Corwin
Tom the manager was super rude. Called him to get a quote for a property. His tone was annoyed and his responses were sarcastic from the start. He muttered under his heavy breath "I hate people like this". When I heard him, he got shy and refused to repeat himself until I asked for his manager at the end of the call. He said he meant "real estate agents" when asked about who he was referring to. I obviously decided not to proceed with their services.
Gerry Salvati