William J Malcolm & Son Inc

This company parks their van on the sidewalk. I don’t understand why they think this is acceptable. I will take my business elsewhere. Edit: People are having to walk in the street to get around the illegally parked van. I almost got hit by a car. This is really terrible behavior from William J Malcolm and Sons. If you don’t know how to park, you should not drive.

I am very pleased with the service I got from Kevin today. He showed up when promised, took the lowest-cost approach to fix a problem, and then stayed on to take care of a last-minute add-on faucet renew. Looking at the previous reviews I am somewhat perplexed by the complaint about the front office. I have been a Malcolm customer for several years and have never experienced this.

One of the best things about Cambridge and its people is that we will always love and appreciate good old local businesses. Malcolm and sons is an over a hundred year old business that had worked with generation after generation of their customers. They are trustworthy, professional, and do their best. They are there for you when no one else can or wants to take the job. If you have taste and appreciation for neighborhood businesses, you I’ll be very happy with them! Thank you WJ Malcolm and sons!😊

Malcolm comes through yet again! They sent Bob who fixed everything perfectly. You know your in good hands with him!!!! He is an expert plumber and a good person as well. I will always ask for him. I have used this company for about 50 years and they are the best in the business!!!

I can't comment on their plumbing ability, but I can tell you they aren't the kind of guys you want in your house. Their truck honked at me while I was biking, then passed inches away while cursing me out. Yes, driving brings out the worst in many people but these guys were exceptional....and not in a good way. Vote for civility by taking your money and your business elsewhere.

I own a large old West Cambridge Victorian house and for more than 30 years have used WJ Malcolm Inc. to fix its intermittent plumbing and hot water heating problems. They are honest, reliable, and competent. They keep their appointments, and respond promptly to emergencies. I strongly recommend them. Robert Neer

We had a faulty garbage disposal and clogged drain that was leaking. They visited on the same day following a short, polite, and professional phone conversation. They visited on time and despite an end of day scheduling managed to fix the drain and replace the disposer in no time with no hassle. Highly recommended!

Kevin came to our place twice to fix our faucet and replace our toilet. He is super professional. We respect him a lot and highly recommend William J Malcolm & Son's service.