Richard M Adams Plumbing & Heating
Review Summary
Richard M. Adams Plumbing & Heating receives consistently positive reviews. Key strengths include:
- Fast response times: Often arriving within the hour, even for emergencies.
- Reliable and efficient service: Quickly diagnoses and fixes problems, including frozen pipes and water heater issues.
- Reasonable pricing: Considered fair and avoids overcharging.
- Professional and knowledgeable: Explains issues clearly.
- Excellent customer service: Kind, understanding, and goes the extra mile.
- Trustworthy and honest: Builds strong customer relationships.

Reviews
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(42 reviews)
Michael Carlin
Excellent, excellent service. Richard showed up within 30 minutes for an emergency call on a freezing day when our heat was out. He discovered a frozen and damaged pipe within 15 minutes. Had it replaced and our heat running within the hour. Extremely reasonable price as well. Highly recommended!
Geri DeStefano
Rich and his team are fantastic. Our hot water heater burst, water everywhere and no hot water at 5 am on a Saturday! I called the number listed, just hoping for any response later in the morning. By 8 am not only did I have a response but Rich had dropped off the replacement heater on his way to another job. I know we weren’t first on the list, so I assumed maybe our hot water heater could be fixed by Monday. Even though it was late in the day, when Rich arrive to replace the heater, he did. Same day! Rich is kind and understanding that people don’t want to live without their hot water! He worked after his normal business hours to make sure the job was done and to our satisfaction. Given that it was the weekend, we did pay a premium. But, the fact that we had hot water back within the same day was worth a little extra we had to pay. It was still reasonable based on what I’ve heard from friends and neighbors, after the fact. If you are in need of plumber, I feel comfortable and confident recommending RA Adams.
Branden L
Had a water heater burst during peak winter weather. Rich was able to come out and help not only fix the water heater but address a few other issues that might have lead to its demise. Very professional and made sure to explain everything in ways that I understood. Cant thank him enough. Highly recommended!
Steve
Rich is the best... hands down. On a day when half the town was dealing with freezing pipes, Rich returned my call within minutes and was at my house within the hour. I know he was super busy, but still took the time to explain the problem and what steps were needed to fix. I can't recommend highly enough!
Bruno Nedic
Rich is the best handyman I have dealt with. He is always professional and quick to get back to you- no matter the scale of the job (we've called him for our sewer lines backing up, as well as for minor leak repairs). It's hard to find someone to trust with home repairs, but from the first time Rich helped us out, we knew he was accountable and reasonable. Helps that he's very personable too! Couldn't recommend him enough!
Monica Scott
Rich is fantastic. I have an older house and the pipes tend to freeze, no matter what we do. Rich is always prompt, efficient and reasonably priced. He doesn't overcharge and always provides excellent quality work. Since meeting Rich over 10 years ago, he's the only plumber we use. In fact, our entire building uses his services now. He's fair and honest, which goes a long way with me.
Adam Murphy
In the 5 years we have lived in our house, we have lost heat twice. The first was the month we moved in, and the second was this morning. Both times Rich came over and got it working again for a reasonable rate in less time than other plumbers would have taken to return my call. He is the first person I call and the first one I recommend. He is knowledgeable, honest and fair.
Waggy Tails Dog Grooming
Rich Adams Plumbing is absolutely the best plumber I have ever had the pleasure of working with. Not only does he have a fast response time, but he is professional, honest and kind! He actually gets to know and care about his customers and always goes above and beyond to help solve any issues you are having. I would give them 10 stars if I could!! I highly recommend them!