Winters Home Services
Review Summary
Winters Home Services receives consistently positive reviews. Customers praise the company's:
- Professionalism and Expertise: Technicians are described as knowledgeable, efficient, and able to diagnose and resolve issues quickly.
- Friendliness and Customer Service: Employees are consistently polite, accommodating, and helpful, from the office staff to the technicians.
- Responsiveness and Reliability: They are prompt in responding to calls, often providing same-day service, and are dependable.
- Thoroughness and Attention to Detail: Technicians explain issues, suggest solutions, and leave work areas clean.
- Value: Customers appreciate the quality of work and the willingness of technicians to go the extra mile.
- Long-Term Satisfaction: Many customers have used Winters for years and are highly satisfied with their services.

Reviews
View All on Google4.8
(952 reviews)
Chandra Gopalakrishnan
Chase and Mike were amazing! Efficient, knowledgeable and very friendly. They came at 11 am and quickly diagnosed that our spigots were damaged from the cold. They replaced those and added new ball valves in an hour and an half and gave very clear guidance on steps we can take to avoid this issue in future.
Don Guzzetti
October 3, 2024
Comfortable and Dependable Service With Great Employees at your office and in person: (JAMES) WOW: A GREAT WORKER! “VERY DEPENDABLE!” “REALLY KNOWS HIS PROFESSION!” “INTERACTS WELL WITH PEOPLE/CUSTOMERS!” “I will always continue to recommend Winters!” Thanks Again Don Guzzetti
Betsy Gibson
October 19, 2024
Having recently moved, I didn’t have a local plumbing company when my undermount kitchen sink backed up and then came unattached from the stone countertop to collapse into the sink base while I was away for a weekend. Within 3 hours of calling, Nikolas was at my door and putting on booties to protect the floors. Due to unknowns about the plumbing lines in my condo building, it took 3 calls over 3 days for everything to get resolved but Nikolas, and a couple of others he had to call in to assist, did his best to accommodate my work schedule and was polite and cheerful at all times. He made sure that the sink, which had not had full support put in when installed (before my purchase), was attached to a new 2x4” so this should never happen again. They also brought in a camera to find exactly where the shared common drain pipe was clogged. I won’t hesitate to use Winter Home Services for any future plumbing needs.
martha macdonald
The plumber that came to my house to replace a kitchen faucet was very professional and polite.He introduced himself, checked out his assignment and gave me a quote for the work. Once all was agreed , he gathered his materials from the truck, and replaced the faucet, completing his job and addressed any extra repairs.He was neat and efficient. My kitchen faucet works perfectly. The work area was left neat a d clean. I have always been satisfied with the manner in which Winters addresses and completes projects in my house.
Joshua Alexander
I Will preface this review with the fact that I don’t usually leave reviews because I was taught if you don’t have anything to say don’t say anything. I am a very disgruntled veteran, and often get quickly frustrated with maintenance related issues. With that said Winters was extremely effective and kind right from the beginning! The woman on the phone offered to get someone out even quicker than i I had helped because she knew I didn’t have water. Then the technician came out twice. He suggested I buy the faucet myself to save $200, and then came back and installed it. Marcus was friendly, explained everything, installed the faucet quickly, and even ended up basically making it so my dishwasher and garbage disposal started working again as well- for no extra charge. Small interactions like this give me hope as a veteran. They did the right thing for the right reason, and didn’t charge me extra. And in fact made it so I saved extra money! I highly highly recommend this company. God bless America, and all good people that help each other anywhere ans everywhere. Let’s treat each other with love and understanding. Life is too short, and humanity needs a push for compassion empathy, and hard work. Winters did all of these things- and it was just fixing a faucet!!🙏👍🇺🇸🫡
Mary Fitzgibbon
Excellent experience with Winters from scheduling, to reminders to day of repair and installation. Highly recommend! Matt K. was very accommodating, pointed out concerns, suggested and installed solutions same day. I have never had a bad experience and will continue to use them for future projects.
Joe
My heat would not turn on so I called Winters. I had a tech who not only was an extremely nice gentleman but worked extremely fast and was at my house within an hour of calling. He then had the heat up and running within 30 minutes as well as providing me more than enough information about future repairs as well as regular maintenance and service. Will absolutely use Winters for all of my heating and cooling needs int the future and will specifically be asking for the same gentleman who assisted me today. I would also like to add the woman who answered my call not only called me back once but three times to confirm appointments and anything else I needed. Perfect service.
Alesia SelbyFlemming
I have been using Winters plumbing services for over 10 years. I have a contract with them where they check my furnace twice a year and I get 10% off every service. They came to my house on Christmas Day a few years ago because of a malfunction in one of the boilers in my furnace. Every technician they have sent to provide service for me has been friendly, professional and informative. I think Winters may be a little more expensive than some other plumbing services, but they are worth it. I would highly recommend their services.