Domination Plumbing and Heating | Emergency Plumber, Drain Cleaning, Tankless Water Heater and HVAC Contractor Worcester, MA
Review Summary
Domination Plumbing and Heating receives consistently positive reviews. Customers praise their:
- Knowledge and Expertise: Technicians are knowledgeable, explain issues clearly, and offer solutions.
- Professionalism and Courtesy: Technicians are courteous, friendly, and take time to listen and answer questions.
- Quality of Work: Work is done swiftly, efficiently, and correctly, with minimal disruption.
- Fair Pricing: Prices are competitive and transparent.
- Responsiveness: They are responsive to both large and small jobs, even on holidays.
- Excellent Communication: They communicate well about project status and options.
- Positive Experiences: Customers are highly satisfied and recommend them for various plumbing and HVAC needs, including emergency services, new installations, and repairs.

Reviews
View All on Google4.7
(234 reviews)
Jan Ginder
We really appreciated the service we received from Kyle. He explained what needed to be done to install our new kitchen faucet, and he did the installation quickly. He is very knowledgeable and courteous and answered all of our questions. We will definitely call Domination Plumbing and Heating again. Thank you Kyle!
Patty Little
I have used domination plumbing for many jobs both big and small. More impressive are the small jobs they’ll come out for and treat you like you’re the most important customer they have! They have taken care of my problems, swiftly, professionally, and at a good price! I would and have recommended them to many of my friends and family!
Ronald Judkins
Domination Plumbing and Heating was extremely great to work with for a recent new construction project I just completed. Everyone on their team was extremely knowledgeable and hardworking. Communication about status of project was excellent and pricing was extremely fair. I knew the job was done correctly and efficiently. Will definitely be using them again for future projects!
Kyle Copeland
We’ve had two fantastic experiences with Domination Plumbing. Jeff is incredibly thoughtful and personable, taking the time to listen carefully to understand our issues and come up with quick and permanent solutions. They execute their work exceptionally well, ensuring minimal disruption to our finished basement. Our first issue was an outdoor spigot that had frozen the previous year and was leaking. We wanted to fix the outdoor problem and make the indoor shutoff much easier without causing any damage to the finished basement. Domination Plumbing had Jeff come on-site to inspect the situation and understand the problem. They provided us with a range of quotes for the inside work, including the installation of a high-quality, easy-to-reach shutoff inside and a frost-free spigot. They were transparent about the potential costs and complications, ensuring that we were well-informed. They quickly scheduled the work. Jeff came back to do the work, arrived on time, and was friendly and approachable throughout the process. He walked us through everything step-by-step, making sure we were completely satisfied with the work. It was an absolute relief to finally have this issue resolved after years of frustration. While he was here, he also took the opportunity to look at replacing a toilet upstairs, improving the shutoff and plumbing for the water feed, and installing a new bidet seat. Domination was equally impressive in handling this additional work. Jeff offered to come back and discuss options for the new toilet, suggesting models based on their experience and gathering quotes. After assisting us, they were unable to match the holiday end-of-year deals from Kohler Direct that we had found online. They had us order the toilet directly and scheduled the work for the time the new equipment arrived at our home. On the day of the bathroom installation, Jeff came back with another friendly and knowledgeable technician to complete the job. They worked diligently and efficiently, ensuring a high-quality finish. Notably, they took the time to explain how to use the smart bidet seat, going above and beyond to provide comprehensive guidance. I was impressed by their genuine interest in the new technology and their commitment to ensuring our satisfaction. After the installation, Jeff made sure to remove all the shipping materials, old fixings, and hardware, leaving the area spotlessly clean. I highly recommend these professionals. They have earned a spot on my quick dial list. Don’t hesitate to give them a call; you won’t be disappointed!
C “Savetheplanet” Machado
I appreciate the opportunity to share my experience. Upon reflection, I realize that when I joined the Armed Forces 23 years ago, I may not have chosen the best profession for myself, especially given my lack of training in trades like plumbing, HVAC, or electrical work. I was surprised to discover the cost implications of even simple tasks, like clearing a main line drain. After comparing various appraisals for the same job, I found this company offers the most competitive pricing. Overall, I had a positive experience, from the management to the technician who handled the repair. I am very satisfied with the service provided and would certainly recommend them!
Jomarie Ramirez
I had an issue with my broiler where my heater wouldn’t shut off even with the thermostat being off. I called on New Year’s Eve and they were able to send someone out. I had a gentleman named Casey who was great! Immediately knew what the problem was and got to work. He was very knowledgeable which was great. Definitely happy with the job!
Caitlin Donzell
Love these guys. After going through several different contractors, we found Domination and have used them for several different things now, from issues with our hot water to installing a brand new heating system. It’s always a fair price, and we haven’t had ANY issues with their work once they’ve left. Highly recommend! Shout out to Brennan and Christian for the latest job
Mirna FIGUEROA
I was very pleased with the service Domination gave us. They had great work ethic, are very knowledgeable and walked us through every step of the way. They went out of there way to find parts our boiler needed and didn't leave until the job was completed. I highly recommend Domination to anyone in need of the services they offer. Thank you Dominic and Casey! You have a forever customer here ⭐️⭐️⭐️⭐️⭐️😊