Garabedian Plumbing & Heating Inc.
Review Summary
Garabedian Plumbing & Heating Inc. receives generally positive reviews, with customers praising:
- Responsiveness and Availability: Quick appointments and same-day service, especially for emergencies.
- Quality Workmanship: Professional, efficient, and knowledgeable technicians.
- Specific Technicians: Rick and Al are frequently mentioned for their excellent service and helpfulness.
- Fair Pricing: Reasonable invoices for quality work and materials.
- Variety of Services: Plumbing repairs, installations (faucets, water heaters, disposals, vanities), and advice on projects.
However, there is one significantly negative review citing:
- Poor Communication and Scheduling Issues: Missed appointments, lack of communication, and failure to follow instructions.
- Damage and Leaks: Damage to new installations and unresolved leaks.
- Unprofessional Behavior: Annoyance from crew, and failure to return calls or emails.
Reviews
View All on Google4.2
(197 reviews)
Sara Dunham
Needed a shower and disposal fixed and called Garabedien...they were able to set up an appointment right away and Rick did awesome job...knows his stuff as well as contracting stuff and gave us advice on other projects. Great experience with Garabedien.
Gail Smith
Thank you Garabedian plumbing for your quick response today. Right before a big storm is going to be coming through is not when you want the furnace to go out. THANK YOU AGAIN!
Ellen Beccia
Garabedian came today to replace an old faucet. The 2 gentlemen that came did an incredible job! They were very professional, timely and accommodating. They even addressed how I would like a personal touch with the placement of the faucet. This is the second time I had business with Garabedian)who did a full vanity replacement) and couldn't be happier.
Doug F
July 1, 2022
8 AM -Our Water Heater decided to fail and leak in our basement. We called Garabedian Plumbing. I sent a photo to them of our current water heater. 8:15 AM. received call back from Garabedian telling us they had a quality water heater in stock and would come by same day to install. 10 AM Garabedian arrives , removes the old water heater and install new one. This is not easy- some new exhaust pipes installed to meet current code, getting permit and inspection from City of Worcester. I asked for addition of drip pan. 2 PM Zach and Kyle install new water heater and 1/2 hour later the water is hot. My wife is very happy-which makes me happy. Invoice is very reasonable for a quality AO Smith water heater with 6 year warranty. Workmanship on installation looks first rate. Garabedian Plumbing was recommended to me by my neighbors and they gave me great advice. A very good experience that started with a what I thought was a big problem.
Katherine Scott