Plumbers Supply Co. Worcester
Review Summary
- Positive: Knowledgeable and helpful staff, excellent service (including white glove and going above and beyond), good stock, competitive pricing, modern and clean store, and helpful with both professional and non-professional customers.
- Negative: One instance of poor customer service (counter guy unhelpful).
- Overall: Highly recommended by many, with a strong focus on customer satisfaction and expertise.

Reviews
View All on Google4.9
(29 reviews)
Josh Rondeau
I've been going to Plumbers supply for the last 14 years before they were Plumber's supply and have always had great experiences. The combined knowledge of the staff has been un matched by any other supplier in the area.They have a great team that delivers with white glove service. I rely on Plumbers supply as a great partner in my business operations. Thank you to all the staff!
Dan Kiesner
I needed a simple boiler part to finish a repair. Not being a plumber, I wondered if I would be as welcome as a professional. The part was in stock, at only a couple dollars more than Home Depot ( which was out of it anyway) The place is modern, clean, and the service was friendly and efficient. I will not even bother with Big Orange next time. Give this place a try !
Al Bundy
Awesome company awesome management just started coming here the last month or so but three sales people went out of their way because I didn’t have a receipt to return some thing so I could get a refund which I guarantee will not happen at any other plumbing supply company always have what I want in stock and at the best prices will be definitely coming here for everything HVAC and plumbing . Heard about it from a professional plumber friend of mine and glad I came
kyle zawielski
I had josh help me at the counter and it was the best experience in a supply house i have had. I love the atmosphere at plumbers supply and i would come here everyday if i could. I would 100% recommend getting supply from there. When you go ask for josh
Steve Fornari
I went in to get help with replacing a kitchen faucet sprayer,or if could not be replaced, getting the correct adapters to fit the one that I purchased. The counter guy wouldn't even attempt to find the correct adapters and blew me off. I went to home Depot and they took the time and got me what I needed. Poor customer service at Plumbers Supply Co.
Ghassan A
Im with my 2.5 year old son and needed to finish getting supplies. the staff presented creative ideas and communicated the benefits eloquently. On several occasions the scope changed and the teams ability to respond with resilience and efficiency proves that not only does the staff understand the complex codes but has the ability to juggle multiple competing priorities with ease while being diligent and conscientiousness. But it was the actions taken with my son that had me sold. The act of kinds started with a snack, a drink to wash it down, washed his hands after playing with the fittings, got a tour behind the counter, and after an hour of assembling all the needed parts, one there woild have noticed how genuine the team cared about each other and the customer. Part of me Expected this type of service for a price but when comparing the total cost they beat the box and online retailers!!! At this point we were on our way out and with my hands full and my son not wanting to leave they carried my son as a grandpa would and buckled him in. Wow!!!! To the staff. Thank you. We will be back. Ghassan MintBlack inc.
john fraize
Very helpful they have the stuff that they don't have at the big box stores. I'm not a plumber but they gave me the help I needed. They have a fitting for everything.
Ian flamand
Great staff they are really knowledgeable and KD Plumbing and Heating really appreciates the services plumbers supply offers!!! And the equipment they sell..