Universal Plumbing and Sewer
Review Summary
Universal Plumbing and Sewer receives consistently high praise for their professionalism, timeliness, knowledge, and excellent workmanship. Key highlights include:
- Comprehensive Services: They handle both small and large jobs, including waterproofing, sump discharge line replacement, whole-house repiping, and sewer line repairs.
- Professionalism and Courtesy: Customers repeatedly commend the courteousness, cleanliness, and communication of all staff, from dispatchers to technicians.
- Efficiency and Speed: Jobs are often completed ahead of schedule and within budget. Crews work diligently and efficiently.
- Transparency and Honesty: Customers appreciate the clear explanations, fair pricing, and lack of hidden costs.
- Cleanliness: Crews consistently clean up after themselves daily.
- Positive Experiences: Customers report positive experiences, including making a stressful situation easy, and fun.
- Recommendations: Highly recommended for any plumbing needs.
Reviews
View All on Google4.9
(1811 reviews)
Bill Liczbinski
October 11, 2024
I've used their services a few times for some smaller jobs. I was so impressed by their professionalism, timeliness and knowledge I chose to book them for a major waterproofing in my basement and sump discharge line replacement, I was not disappointed. My project manager Adam was on site everyday with a full crew of courteous guys working quickly and professionally. The waterproofing was a long, intense, dirty job with jackhammers, concrete, dirt and mud. Adam and his crew knocked it out ahead of schedule, stayed on top of any messes cleaning up at the end of every day and hauled away all the waste. They communicated updates with me daily and even tolerated me nosing around the job. They finished ahead of schedule, on budget and fully cleaned up. I would highly recommend to anyone who asked.
Scott D
September 20, 2024
FANTASTIC!!! 10/10 recommend. Everyone from the dispatchers to the gentleman (Chris) who did the write up and estimate/scope of work to the crew (JD, Mac, Josh and Brandon) who did all the plumbing work, were amazing. Spent a lot of time answering all my questions. They worked non stop all day, to the point I was encouraging them to take a quick break (they didn’t take me up on it lol). Affordable, personable and did excellent work! Plus they cleaned up everything. The price they gave me was the price I paid too. No surprises. They also completed it within the time frame they quoted. I had my whole house re-piped (from galvanized/copper to pex) along with some other work done. Added some photos to showcase how tight their plumbing work is. Love to see it. Thanks again Universal!!
J Fields
Universal plumbing might be the best service company I've ever encountered. I had to have eroded pipes under the basement concrete replaced, so multiple crews from different facets of the job had to come to my house at different points of time. Everyone from every crew was extremely nice and professional. They all were very detailed and articulate. They all seemed to know their job very well and were very well trained. The whole job went very smooth, and very fast. It was impressive. I will definitely call them first if I ever need any plumbing services. I highly recommend them.