Advance Plumbing & Heating Supply

Thank you so much for your help. This is a wonderful place. That have everything you need . And they have coffee and donuts.

Advanced is the best plumbing supplier in the Nation, I’ve dealt with many and no one has the attentiveness, care and customer service that they have. I’ve been coming to them for over 10 years now and they are still 10/10, Justin, Steve, Josh, and John have all been very helpful to me with the crazy questions and issues I bring them daily. Keep up the good work guys and thank you as always.

My family has been dealing with Advance Plumbing for years, and now it was my turn. Went to their Detroit showroom... it's so cool. Met up with Josh and explained my renovations. He walked me through room by room and helped me decide on everything needed… answering my millions of questions and explaining pros and cons. Fast forward 6 weeks later, everything was delivered. The A Team, Joe and Matt, called ahead, unloaded the truck, and checked the order over, making sure everything was excellent condition. This entire renovation process can be stressful at times… the Advance Team made their part stressless.

Unexpected location but excellent showroom for more higher-end plumbing supplies (think faucets, shower heads, etc.). Staff is very friendly, knowledgeable and proactive. Working hours are not super convenient and rather short, but it's worth carving out some time during the week or on a Saturday morning.

Through some combination of incompetence and a terrible product database (meaning it's hard for the employees to look up the right products for purposes of checking stock or even making a transaction), I always have to come back several times when transacting here, among other issues. The first time was a faucet and drain, where I had to come back the next day because they had to pull stock from another store. I never got a call like I was told I would, had to call myself and ask, and then go. Obviously I was in a hurry because I already scheduled another plumber appt for the next day, and of course the plumber couldn't do it, because he needed more parts. But it still took FOREVER when I then had to go back again to get another part. This one wasn't a huge deal really, and I was ready to let all that go. But the next was the bigger messup, where I go in specifically stating I want an ADA compliant, elongated (obviously) toilet. Again it takes forever to check out, and when we do, I get home to find when the plumber comes out that it was a round toilet. I then have the choice to pay the plumber to remove it (because he didn't know I wanted elongated), and of course charge me for it, and the installation of the next one, or go back to Advanced and simply get a round seat to match my new round toilet I didn't want. Because they gave me a round toilet with an elongated seat on the same transaction!!! Very nice. Even when I took the toilet seat back to get a round one, it took forever just to find a round version to replace it with. I'm talking over 20 minutes of sitting there. And even when they thought they had the right one, and he was coming up front, another guy said "no, that's the wrong one - you want the 200." Wow! I was about to be given another wrong toilet seat!!!! Look, I'm sure the employees mean well, but I'm not going back. Too slow, and too many mistakes on top. I respect my plumbers, but when they recommended me this place to source my stuff, they're wrong.

Very clean, well stocked store with a staff that can talk about the products they sell and give professional advice and suggestions on whatever your project may be.

Went in with a faucet problem. Even though it was not a brand they carried and I didn't purchase from them, they still walked me through how to find the part number and even gave the the customer service contact to get it free under warranty. Great customer service... Even for someone who was not a customer!

Iron pipe sewer and drains is a great company to go to they had plenty of stock in there that you need for any kind of Plumbing necessary things that you need for heating they're very polite treat you with respect and also say have a good day when you leave I like going there because also the prices are good and they know what they are talking about thank you