Sutton & Son's Plumbing, LLC
Review Summary
Sutton & Son's Plumbing, LLC receives consistently positive reviews. Customers praise their:
- Responsiveness and Availability: Quick turnaround times, often fitting customers in promptly.
- Professionalism and Expertise: Knowledgeable, efficient, and high-quality workmanship.
- Problem-Solving Skills: Able to diagnose and fix complex issues that other companies couldn't.
- Communication and Customer Service: Friendly, personable, and clear in explaining options.
- Fair Pricing and Value: Competitive estimates and sometimes offer cost-saving solutions.
- Comprehensive Services: Handle various plumbing needs, from small repairs to large-scale installations and renovations.
- Integrity and Follow-up: Stand behind their work and provide excellent service even after the initial job.
Reviews
View All on Google4.9
(43 reviews)
Krista Veal
I'm so thankful for TJ!! We had a "bad smell" problem in the basement we could not figure out for way too long. I called many different plumbers and other companies out but no one had an answer. I finally discovered Sutton & Sons and TJ came through and almost immediately found the issue. Fixed it in less than 20 minutes! "Thank you" is not big enough for how much relief I feel having this issue finally taken care of. But, THANK YOU!
Krista Reynolds
They got me in bright and early the day after I called! Fixed the problem quickly and very professionally. They will definitely be our go-to from now on.
Thressa Hylok
Canβt say enough great things about this group! Coming out to help in a quick turn around, Offering peace of mind that it will be done right and being personable and easy to talk with. They explained the options and helped fix the leak and shared ways to prevent more leaks in the future. Great work -friendly from first phone call to end results. Helped us out in a pinch of time as well. Great company with great workmanship. Thank you!
Brittany Slone
We recently purchased a mobile home cottage in Newaygo on croton pond that needed some plumbing repairs. Premier not only got the job done they did it with speed and efficiency. We were so pleased with their work. They fit us right in and took care of all our needs above and beyond expectations. We will definitely be using them again. Highly recommend if you want a dependable and honest company
Gerry Rich
TJ and the crew just finished plumbing a home we are building for a client over in Newaygo. I cannot say enough about how professional, and easy to deal with they are. The entire experience was top notch from beginning to end. High quality work, high quality people, highly knowledgeable. Very highly recommend!
Dan Lane
While we had to scale back some of what we originally wanted to do, the original quote from TJ was by far the best. We had an outside spigot, new sump pump and a recirculation pump added to our home. Let me tell you about the recirculation pump if you don't know what one is. Our Kitchen is about 4 miles from our water heater and takes forever and a lot of water to get hot water to do the dishes. The recirculation pump gives us instant hot water and works great! Install of everything was done in one day with no mess left afterwards. Great communication and prompt, professional service. Strongly recommend!
Matt
Renovating an old house with galvanized steel plumbing and need some work done in the kitchen. They would have worked with the existing pipes but gave us a super competitive estimate to rip and replace everything with PEX. Saved us a ton of money and headaches in the long run! It was a 2-day job and we figured we'd be without water overnight. They planned it out so that they could leave the water on overnight and cutover to the new pipes in the morning. Super professional, super friendly and great work. Highly recommend! Edit: a few months after all the work, we noticed a slow drip at an external faucet down the line from a closed valve. We called Premier to take a look. They showed up quick, replaced the faulty valve and didn't charge us for it. Add "integrity and fairness" to the list of characteristics to describe them. A+.
Rachael Anderson
Contacted Premier Plumbing for two issues. First I needed an assessment about a toilet that was loose, TJ arrived when expected- was professional and knowledgeable about the problem. My toilet was repaired and secured correctly in less than 90 minutes. My 2nd issue involved replacement of my kitchen faucet which was leaking and needed replacing. The faucet was ordered and installed on a second service call. Again, on time professional and work completed quickly and the area was left clean and ready for use.