Metro Detroit Drain
Review Summary
- Positive: Jeff (Metro Detroit Drain) is praised for being responsive, professional, reasonably priced, and effective at clearing clogs. He's often able to resolve issues quickly, even after other plumbers failed.
- Negative: One review mentions a negative experience with a rude and unhelpful phone interaction and another reports poor customer service, including yelling and a refusal to clean up.
- Overall: Metro Detroit Drain, specifically Jeff, receives strong positive feedback for drain cleaning services. However, there are some negative reviews regarding customer service.
Reviews
View All on Google4.2
(13 reviews)
D O
We had a tough clog in the main drain that another company diagnosed as a broken pipe that would need to be excavated from underneath the basement concrete and replaced to a tune of 4K to start. Called Metro Drain for a second opinion. Jeff came out, snaked the stubborn clog for 2 hours, and cleared the drain for $250. Thank you, Jeff!!! He also gave us a good tip: don't put coffee grounds down the sink. Call Jeff at Metro Drain for an honest drain specialist!
Harley Ellis
Absolute clowns go to frost and kretsch plumbing instead they care and did the job... Called about a simple backed up toilet and within two seconds the guy on the phone said "that would take me longer than tomorrow to do I will have to pass" No reference no help at all what a waste of my day
Dimond Pugs