Bison Plumbing
Review Summary
Bison Plumbing receives consistently positive reviews, highlighting:
- Excellent service and professionalism: Technicians are described as thorough, skilled, efficient, courteous, respectful, and professional.
- Prompt and reliable service: Quick scheduling, timely arrivals, and efficient work.
- Clear communication and transparency: Explanations of work, options, and pricing are provided, with no hidden fees.
- Positive customer service: Friendly and accommodating staff, including the receptionist.
- Thoroughness and cleanliness: Technicians clean up after themselves and ensure everything is in perfect working order.
- Reasonable pricing: Prices are considered fair and competitive.
- Wide range of services: Addressing issues from drain backups to sewer line repairs.
- Customer satisfaction: Many reviewers express they would use Bison Plumbing again and recommend them.

Reviews
View All on Google4.9
(2162 reviews)
Sandy McDonough
Used Bison for the first time and now a customer for life. Spoke with Laura this morning and she was able to get someone to come out within the hour to snake my basement drain to clear a backup. Tyler was absolutely fantastic and extremely thorough. I have used many large plumbing companies in the past but no one was as thorough as Bison. Everyone I spoke with was kind and respectful. They did a great job with the cleanup too! Thank you very much!
Thom Feher
I recently had the pleasure of using Bison Plumbing for a major plumbing issue in my sewer line, and I couldn't be happier with the service I received. From start to finish, their professionalism, expertise, and dedication to customer satisfaction truly stood out. The scheduling process was smooth and efficient. I was able to get the repair scheduled quickly, and the customer service representative was friendly and accommodating. Leading up to the scheduled date, they were very communicative and assisted with financing. They were courteous, respectful of my home, and took the time to explain what needed to be done and why. The quality of their work was exceptional. They fixed the issue promptly, ensuring everything was in perfect working order before they left. The team was very thorough and kept me up to date about the status of the work. They even took the extra step to clean up after themselves, leaving the work area spotless. What impressed me the most was their transparency and honesty. There were no hidden fees or unexpected charges. The technicians provided a clear and fair estimate before starting the work, and they stuck to it. I highly recommend Bison Plumbing to anyone in need of reliable and professional plumbing services. They have earned my trust and gratitude, and I will definitely be using their services again in the future. Five stars all the way!
Dennis I.
Bison Plumbing did an excellent job. Had an issue at my dad's house with the main line going out to the sewer. Bison gave me a 2 hour window for an appointment, and I was notified at the beginning of the appointment time that the plumber would be there within a half hour. They arrived on time and got to work making an assessment of what needed to be done and explained my options and prices. We agreed on a plan and they got to work right away. Cleared the clog, and did the camera scope out to the city sewer, explaining what I was seeing all the way back into the house and under the basement. We discussed the recommendations. They cleaned up the mess and were very courteous, answering all of my questions. Prices were very reasonable, compared to other companies in the area. I would highly recommend Bison Plumbing.
Fehercrew
Bison Plumbing recently repaired our cracked sewer line and did an excellent job. Our interactions with them were so positive that we felt comfortable hiring them for this extensive project. The entire team is very professional and kept us informed throughout the process. They always sent us text messages with the technician's photo to let us know when they are on the way. The team was skillful, efficient, and performed the work to a high standard. Our sewer line is completely fixed now which gives us huge peace of mind. We are very happy with the results and would highly recommend them. Thank you Vern, Josh, Davin, Rick, Jeffery, Laura and the rest of the team.
Unika S
Bison plumbing did an awesome job with repairing pipes that broke under my house in the crawl space. They were honest with me and didn't try to add on additional charges that were not needed. The receptionist was polite and professional and got me scheduled quick. Their plumbers were polite and professional. I would definitely use again and recommend to anyone!
Rob Carlson
I had a great experience with Bison Plumbing. I placed a call to them due to a drain backup in the basement and they were able to have someone out within a few hours of my call. Chris and the apprentice did a great job and explained exactly what work they were performing and what the cause of the issues were. I opted to have the camera inspection done as well and Chris thoroughly explained what we were seeing from under the basement floor out to the street. The service call and drain clearing/camera services were reasonably priced as well. I will definitely contact Bison Plumbing for future plumbing services.
Timothy Floury
Needed my kitchen sink clog taken care of. Called Bison and they sent someone out the next morning. Christopher and his partner were super friendly, professional and got the job done quickly. We asked for a couple quotes for additional work and I received the quotes in less than an hour after they left my house. Great experience and I would recommend Bison to family and friends. Thank you for the amazing job!
Cartoon Heart
Excellent service from the initial call to having the work performed. I called for an appointment and the person who answered was very friendly and polite. She was able to get me in on the same day. The technicians were polite and thorough. They performed the work and the amount charged was very reasonable for all they did. I would definitely recommend this company. Thank you for the great work!