Metro Plumbing & Drains
Review Summary
- Positive Experiences: Customers consistently praise Metro Plumbing & Drains for their professionalism, knowledge, efficiency, and friendly service.
- Specific Technicians: Fred and Jesse are frequently mentioned and highly recommended for their work.
- Services: Customers have had success with water heater inspections/replacements, faucet repairs/replacements, valve replacements, and general plumbing issues.
- Other positives: Timely service, reasonable pricing, honest communication, and cleanliness are also highlighted.

Reviews
View All on Google4.9
(537 reviews)
Celia Thomas
I had the pleasure of having someone come by to inspect my hot water heater, Fred, and I couldn't be more pleased with the experience! From the moment they arrived, they were professional, knowledgeable, and thorough. They took the time to explain everything about Fred, answered all my questions, and ensured I understood how to maintain it properly. Their attention to detail gave me peace of mind, and I truly appreciated their friendly and approachable demeanor. I highly recommend their services if you're looking for someone trustworthy and efficient to take care of your homeβs needs!
Randy Ness
Metro Heating & Cooling installed a new furnace and AC unit in 2016 and it is working great so contacted them again when I needed to replace my leaking water heater. I appreciate being able to get this done right away. Fred was very professional and did a great job in getting the old unit out and new unit installed and working quickly so I have hot water again!
Betsy Brodie
Fred came out and fixed my hot and cold bathroom shut-off valves that were leaking. He was able to arrive earlier than my time frame which was great because I turned off the water to the whole house. Fred was efficient, knowledgeable and friendly. Definitely recommend Metro Plumbing.
Greg Florin
Fred did a great job replacing an old punch type valve for the refrigerator ice maker with a new, up to code valve. He was very personable, did the work very efficiently and did a quality job. Best of all, everything worked well with no leaks. I highly recommend Metro plumbing and heating for any plumbing work you may have.
Krista Nygren
We had a great experience working with Metro Plumbing. We had multiple other companies give us really expensive quotes and felt we were being taken advantage of. Metro was far more reasonable, and most importantly they were honest and upfront from the beginning! Matt was really great at answering all our questions and explaining costs. He helped get our service scheduled quickly and seamlessly. The technician Joel did a really great job. He was timely, knowledgeable, resourceful, honest, and upfront. We would definitely use them again!
Mike&Lizz Peterson
February 28, 2025
Jesse from Metro Plumbing and Drains came and replaced our outdoor faucet and shut off valve. He was kind to my kids, which is always important to me. He was knowledgeable and insightful about the plumbing needs. He worked quickly and efficiently. I highly recommend Jesse and Metro for your plumbing (and heating) needs!
Julie McManus
We had a great experience with Fred from Metro today. I found hot water leaking behind my washer and was immediately stressed out. Fred came very soon after I called and assessed the problem quickly. He explained what he was doing and why. The problem was resolved within an hour and I'm breathing a sigh of relief! Thank you, Fred and Metro! You saved the day.
Mackenzie Burris
Fred did a great job explaining the problem with the kitchen sink and how he fixed it. I also appreciate how he wore shoe covers & cleaned up after himself. I would definitely recommend!