Burnomatic Mooney & Ridler
Review Summary
Burnomatic Mooney & Ridler is praised for:
- Responsiveness and Speed: Quick emergency service, scheduling, and on-time arrivals.
- Expertise: Knowledgeable technicians, especially with older boilers, diagnosing issues and providing advice.
- Quality of Service: Thorough work, going above and beyond to address related issues.
- Fair Pricing: Considered fair and honest, with realistic assessments (e.g., not pushing unnecessary replacements).
- Professionalism and Trustworthiness: Kind, accommodating, and building positive relationships with customers.
- Specific Services: Boiler repair/replacement/maintenance, radiator repair, and water softener installation.
Reviews
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(47 reviews)
Douglas Meisner
I have used them several times now for emergency service on an aging boiler. Each time they were quick to respond, able to diagnose over the phone, fast to get us scheduled, and always seemed very fair on the price (and I'm one who really thinks about that!) They are big enough to handle your needs and small enough to not be overpriced. And honest enough to say they don't think I need a full unit replacement yet. They will continue to be my go-to call for service.
Jane Pennington
I think these guys are great! My boiler went out during one of our recent cold snaps and they worked really hard to get a new one installed, because they knew the house was too cold for us to stay here. I had a few questions the day after it was installed, and even though it was a Saturday somebody came over and walked me through everything. Highly recommend!
carol urness
Our steam boiler furnace stopped working. The staff at Burnomatic Mooney & Ridler came through for us. Greg got us on the schedule quickly and Jordan came and fixed the furnace in smart time. All at once we were back in luxurious heat from the radiators! A great company with super service helped us through this crisis. Can recommend heartily. Thank you. Carol
Will Jarvis
Had them come to look at a radiator valve expecting an expensive replacement. The technician was awesome, and loosened it for me in a couple of minutes. Also helped me understand and set some things on my boiler while we waited for it to heat up. The technician generally impressed me with his knowledge of my older boiler. Rates are a little pricey, but I would absolutely consider Burnomatic again for boiler repairs, maintenance, or replacement.
Catherine Anderson
Burnomatic installed and maintains our condo boiler and water heater. Our bill comes in at or under their rough estimate. Whether it's an emergency or regular call, they always show up on time. Knowledgeable and professional, they give good advice and have saved us lots of money. It's a pleasure to work with people you can trust!
Patrick Sinha
March 8, 2019
Mark came out to install a full-home water softener, and he did a great job. Very happy I chose Burnomatic M&R!
Melissa Prenevost
I work with Matt and Jessie from Burnomatjc on a weekly basis for a building I manage. They’re both great to work with. Matt is extremely kind and was willing to accommodate my organization’s schedule and needs to have weekly boiler inspections. Matt is very responsive and further displays his flexibility by helping me diagnose plumbing issues while he visits the building for boiler inspections. I would highly recommend Burnomatic Mooney and Ridler.
Matt Cohen
Great for boiler and radiator issues - they went above and beyond! They came right on time and fixed the radiator valve I had called about - but also used the rest of the hour to thoroughly check the boiler, where they found various inefficiencies that they corrected and explained everything nicely as they made the changes. They could have just fixed what I had asked for and left - but they showed great professionalism in making sure everything remotely related to my call was in tip-top shape before leaving.