Northern Plumbing & Softening
Review Summary
Northern Plumbing & Softening receives consistently positive reviews. Customers praise their professionalism, friendliness, and clear communication. They are punctual, efficient, and provide fair pricing. Reviewers highlight their thoroughness, cleanliness, and willingness to explain the work performed. Specific positive experiences include water heater and purifier work, garbage disposal replacement, faucet and trap repairs, and reverse osmosis system installation. The team, including Skip, Chris, Elmir, Chuck, Nate, and Jeannie (receptionist), is frequently mentioned by name, indicating a positive customer experience.

Reviews
View All on Google4.9
(48 reviews)
Ana Benitez
February 21, 2025
Hello, Thank you very much for the good work you did. The first time you visited my house you renovated the water purifier and now it is the second time that I went to change the water heater and I really liked your work. Highly recommended.
Kent Anderson
Elmir and Skip came today to replace my garbage disposal with a straight pipe. They both were professional and personable. They looked at the situation, explained what needed to happen, gave me a good estimate of the price. Once I signed it they got to work and finished it in a timely manner. They showed me the finished work and had tested to make sure there was no leaking. They left no mess behind at all. I will definitely use Northern Plumbing again and highly recommend them.
Al Fiene
I had three related issues that needed to be addressed: a bathroom sink trap that needed to be cleared and/or replaced; the hot and cold water supply lines for the tub-shower tom have shut-off valves installed in-line; and the tub-shower faucets/controls to be replaced. Chris and Elmer did the trap repair/replace the afternoon of 12/3, and Elmer returned, with Skip, morning of 12/4 -- both teams did an excellent job; they were professional, competent, and explained what they were going to do clearly. All the required repairs and replacements were done in a timely manner, with complete clean up. I highly recommend Northern Plumbing & Softening.
Jason Ballweber
This was my first experience with Northern Plumbing and it was fantastic! In my initial call with Jeane (a name close to that) they couldn't send someone until Monday, when I explained that the problem was causing my house to have no water she said she would call me back and they shifted some things around and sent someone that day. When Skip came he was extremely pleasant and listened to every concern I had and then walked me through what he was seeing. As he continued with the work he showed me pieces he was replacing and what was going in. It made all of the work feel very honest and made me feel like I understood the plumbing in my home much better. When the work was all done Skip gave me a full rundown of how to work the pipes, as some of shutdown switches had been upgraded from very outdated systems, and again went over all the work that had been done. The most important thing, to me, was there was not a moment where Skip talked down to me or lectured me about the damage that had been done. That seems to be a big thing when plumbers come to my house, they lecture me about the work they are doing. This was completley different. Just friendly Skip doing a great job. Thanks Northern Plumbing!
Elizabeth Townley
I would highly recommend Northern Plumbing & Softening! Skip and Chris arrived right on time. They were both friendly, courteous and professional. They explained everything and answered all my questions. They let me know what it would cost for the work to be done which included replacing the garbage disposal, kitchen faucet and remove and reseal kitchen p-trap and tail pipe. They had a very fair and competitive price. They did an excellent job and checked for any leaks and cleaned up afterwards. They answered some other plumbing question I had and did an extra fix on a couple things at no extra charge.
Jack Allen
March 26, 2024
Amazing!!! 🤩 Chuck and Nate were friendly, prompt, fast, precise, and done quickly. They even showed up an hour and a half early! Completely wowed and the best plumbers we have ever had. Our water filter and faucet work perfectly! Save yourself a hassle and have these guys do your job for you!
Kayla Prusinski
Great service from the team! We had a leaky toilet and was impressed to hear someone could be by so quickly to help fix it. They were upfront with the quotes and pricing each step of the way when surprises were encountered. They worked quickly and were thorough in answering questions about available options. They did a great job and followed through on a smaller second project that wasn't able to be completed the first day. The receptionist, Jeannie, is very sweet and helped get us scheduled very quickly. I've already passed their info on to a few family members and will continue to recommend them. For the second smaller job (new p-trap pipe), we had received a quote from another company a number of months ago, and this was more reasonably priced. We're happy with the results from this replacement.
Betsy Perrizo
Elmir and Skip installed a reverse osmosis system a couple of weeks ago. They were great! Elmir is so nice and took the time to answer my many questions. Everything is still working well and my water tastes so much better.