Water Heaters Now!
Review Summary
- Positive: Fast installation (often next day), reasonable prices, professional and friendly technicians, excellent communication, clean work areas, and helpful explanations.
- Specific Technicians Mentioned: John, Tou Vang, and Jake were praised. Nate was appreciated for his upfront pricing and diagnosis.
- Areas of Improvement: One review found the annual maintenance cost for a tankless water heater to be high.
- Overall Recommendation: Highly recommended for water heater replacement and service.

Reviews
View All on Google4.9
(366 reviews)
Becki Carroll
February 25, 2025
Within one day of our water heater going out, Water Heaters Now had a new one installed. The technician showed up on time, was very thoughtful and professional…and personable. The space for the water heater was tight and John made sure to ask the appropriate questions to ensure the correct size of water heater was ordered and installed. The area was left very clean and the old water heater was hauled away. The price was reasonable and the communication with the company was frequent and thorough. Well done! I’ll recommend your company to our friends 👍
Alex Horsman
October 23, 2024
Water Heaters Now was great to work with. I called around 3 PM, got an accurate quote over the phone by 3:30 and had a new water heater installed at my house the following day. The quote was also several hundred dollars less than others I had received for the same job. The technician was very friendly, informative and left my home the way he found it. Would definitely recommend this company.
Jim Thoma
We have used this company in the past, and they continue to provide outstanding service! Our new hot water heater was installed quickly and efficiently. The team was professional, knowledgeable, and responsive—exactly what you want when dealing with essential home appliances. They were quick to respond to our call, and the installation process was smooth from start to finish. Highly recommend this company for their great work and excellent customer service!
Chuck Thompson
Tou Vang did an outstanding job. Very professional and completed the install very fast. He is friendly and I believe an individual that has a great future. I want to thank Jon for his professional help with going beyond my expectations of getting a new water heater. He was able to get and schedule installation the next day instead of waiting two additional days. Great company and I will tell anyone that Water Heaters Now is the only place to go for service. Thanks Chuck
Christa Hartig
From the minute we got the phone call from Nate to the guys showing up to do the work we were very pleased. We were able to get our new water heater installed the next day (which turned out to be a Saturday). They were great at communicating and letting us know when they'd be there along with letting us know what was needed to get our new water heater installed. We would highly recommend this company for a new water heater!
Tara Cole Christou
They did a great job installing our tankless water heater last year. But the annual maintenance that was just done cost us $425, and that was for just 1 hour and 15 minutes of work. I was told in advance what the cost would be and invited to watch the tech so I could do it myself next year, so I agreed, thinking it would be worth the money. He was very nice, answered all my questions, and even made sure the machine was set to economy at my request. But I don't believe the maintenance visit was worth $425. There is a video available that shows how a homeowner can do the maintenance herself, so that's what I'll be doing next year.
AJ Palmer
Great service and experience. From the start they were up front about pricing, explained everything over the phone. Nate was able to diagnose and assess from just a photo, so no fees to have someone just come out and look at it. He explained what they would need to do to bring it up to code (mine was about 20 years old), permit fees, etc.. Jake got it done quickly and I didn’t have to worry about anything. The price seemed very reasonable for the replacement and there was no surprises. Other companies seemed predatory to me, charging a fee to come out and diagnose, while not explaining much over the phone. This is the type of replacement/repair most people don’t have to do often. It would be quite easy to inflate prices and upsell, but Water Heaters Now seemed very honest. I will 100% recommend this company.
Jerry Johnson
What a fantastic company to work. Everyone was so professional, knowledgeable and friendly. They walked me through everything. Made me feel so comfortable and weren’t trying to make a buck, but making sure I understood everything. I would highly recommend Water Heaters Now