Benjamin Franklin Plumbing of Greater Minneapolis
Review Summary
- Positive experiences with multiple technicians: Bryon, Brent, Jon, Jade, and Trevor are all praised for their professionalism, knowledge, and friendliness.
- Thorough service and explanations: Technicians explain issues and options clearly, offering recommendations and answering questions.
- Wide range of services: Services include drain cleaning, camera inspections, dishwasher installation, toilet replacement, and main line repairs.
- Convenience and value: Quick response times, flexible scheduling, financing options, and warranties are mentioned.
- Positive outcomes: Customers report successful repairs, efficient service, and satisfaction with the work performed.
Reviews
View All on Google4.9
(2561 reviews)
Leah Murtagh
Bryon was knowledgeable and trustworthy. He educated me about my pipes and was honest about the urgency (or lack thereof) about certain services that I may use one day. He was clear about the estimate and what it covered, plus he offered me a free main drain inspection with the visit. I also appreciated the 90 day warantee on the service.
Vee Sar
Bryon the tech was great! Not only were they able to move my initial appointment up three days, but from arrival till job completion Bryon was very courteous, professional and friendly. He started by hearing me describe my clog situation and what lead up to what I believe was the root cause. He then suggested a course of action, starting with a visual inspection of the system with his camera. After seeing what was the potential cause, he made recommendations on good, better, best ways to rid the problem. 2 hrs later all the drains were flowing like new! Highly recommend Ben Franklin. And great work Bryon! - VS
Diana Solomon
Quick to respond, friendly service, and a decent price. Brent was extremely thorough with explaining all of our options, both with the repair and payment. It is nice that they have a financing option….especially if you find yourself stuck with an expensive and unexpected repair!
Chelsea Noble
Jon installed our new dishwasher after Home depot ghosted us. He was so incredibly nice and knowledgeable. I have no clue about plumbing and he explained everything so I knew what he was going to do. I highly recommend this place and I’m so happy to have a dishwasher again.
Edward Jackson
Service that went above and beyond. A small job turned into a big job. Jade was at my house at 9 AM for what should have been an hour job. It ended up being a major project. He just stayed and got it done. left my house at 8 PM. Great attitude and great work ethic. Thanks!
Connor Hall
Trever was very professional prompt and knowledgeable. He jetted the tree roots out of my mainline and ran a camera down. He answered all my questions while being friendly and easy to talk to. We need more like him in the trades.
Brad Brockman
January 28, 2025
Trevor was great to work with. He was informative, thoroug, and personable. He replaced a toilet in my house and cleaned out the main sewer line from debris and roots. He then installed a new toilet.
Kong Chang
Bryon was wonderful. He did a good job on the service, and he was really cool about teaching me things anytime I asked questions. I highly will recommend him to any friends and family of mine.