AJ Alberts Plumbing
Review Summary
AJ Alberts Plumbing receives overwhelmingly positive reviews. Key strengths include:
- Responsiveness and Scheduling: Quick response times for calls and appointments, with excellent communication.
- Professionalism and Expertise: Plumbers are knowledgeable, efficient, and provide clear explanations.
- Quality of Work: Generally high-quality work, with attention to detail and cleanup.
- Customer Service: Friendly, respectful technicians who go above and beyond.
- Fair Pricing: Competitive pricing and transparent cost communication.
A negative review highlights issues with repeat visits needed to correct basic repairs, suggesting inconsistent quality.
Reviews
View All on Google4.9
(526 reviews)
Steven Tran
November 12, 2024
After my 20 years old water heater took a dive, I had to make many calls around the Metro Area to find a company to replace mine. AJ Alberts was able to get a plumber out to me within a few hours. Matt D was my plumber, he quickly diagnosed the issues, gave me an estimate, and recommendations. I decided to go with AJ Alberts for the replacement service. Matt came back the next day to install the new water heater. He was on time, efficient, and cleaned up the whole area. He installed the new water heater, replaced the copper hoses, and new pipes for the air vent. Very happy with the service provided. You really do get what you paid for.
Sarah Dotte
I had a water softener replaced by AJ Alberts Plumbing, and they did a great job! Communication was excellent. They called back quickly, within an hour, when I initially called to schedule service. They were able to schedule a service appointment within a week. The service technician arrived on time and communicated well. Laz was very kind and respectful! He completed the water softener removal and install in a timely manner, and he cleaned up after! I would definitely recommend AJ Alberts Plumbing.
Nisha Manikkan
Everything was excellent from start to finish. Scheduling was easy and communication excellent. Tyler is professional and kind. We talked about different options as needed. He went above and beyond- even remembering to close the baby gate behind him. That is not expected but definitely appreciated! Everything looks great and is in working order. Thank you :)
Krista Jenkins
Had a wonderful experience with AJ Alberts Plumbing. They were super responsive, quick to show up for an emergency situation and were extremely professional and helpful throughout the whole process. James worked on our water heater and he was so knowledgeable and helpful highly recommend!
Sean
I have used AJ Albert’s over a span of 15 years and I always feel I am getting great service. They are trustworthy and will always educate you and show you what they are fixing. I recently had my hot water heater go out and they were able to send a tech out to fix it promptly. I have shopped around and have used other companies over the years but AJ by far is the best.
Drew McLaughlin