Mr. Rooter Plumbing of St. Louis

Positive Experiences: Customers praised the speed, efficiency, professionalism, and friendliness of the technicians. Specific technicians mentioned include Cory, Colin, Carson, Patrick, Brandon, Glen, and Miles. Customers appreciated clear explanations, thorough work, and cleanup.
Affordability: One customer found Mr. Rooter to be the most affordable of several local plumbing companies.
Responsiveness: Customers highlighted quick response times, including same-day and even within 20 minutes of a call.
Customer Service: Receptionists were noted as kind and helpful. Technicians demonstrated compassion and helpfulness.
Areas for Improvement: One customer was confused by the pricing structure of the "Advantage Plan" and the lack of transparency in its costs.

Review Summary