Plumber Near Me

Action Rooter Sewer & Drain, LLC

📍 1745 E Atlantic St Suite E, Springfield, MO 65803 📞 (417) 859-4464 🌐 Website
4.0 (41 reviews)
Closed ⋅ Opens 8 AM
Plumber

Review Summary

Action Rooter generally receives positive reviews, with customers praising their professionalism, promptness, and fair pricing. They are often recommended and requested, especially for warranty work. Positive feedback highlights their responsiveness, thoroughness, and ability to handle various plumbing issues, including water heaters, pipes, and fixtures. A single negative review criticizes a prolonged and frustrating experience with a warranty claim, citing poor communication and delays.

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4.0

(41 reviews)

5 ★73%
4 ★2%
3 ★0%
2 ★0%
1 ★24%

Chip Broemmer

Having some problems with our water heater so we called Jack at Action Rooter. They came out and got it working again but said it would need to be replaced pretty soon but did not charge us for the service call. Couple of weeks later and its back causing problems. One call and they were there the next day to replace it. Great service and prices.

Adam Sheffler

I've used Action Rooter several times, and it's also who my home warranty company sent out. They are always professional, and show up during their scheduled time frame. I've always gotten a heads up call. Jack the owner even calls to check to make sure everything was done right. Anytime my warranty company has to send someone out for plumbing service, I always request Action Rooter. They're just good people and they are fair on their pricing.

Katie W

We’ve been using Action Rooter for Years! We’ve had everything you can imagine repaired and I always request them! Busted pipes, toilets, main shut off valve replacement, garbage disposal, faucets, water heater! They have been same day service many many times and saved us on Christmas Day even! We are so happy with the friendly and accurate service we receive! Thank you Action Rooter for being so awesome! You may not wear capes but you sure have saved us throughout the years!

Raja Mehta

Used them for a large job covered through my warranty company. They were prompt and polite. Job was done in record time and job site was cleaned up well, considering how much earth was dug out. Highly recommend!

keepinitfun

Horrible, took 1 month to fix hot water heaters. I had American Home Shield as my warranty company I was trying to work this with. AHS blamed these guys, their chosen contractor, and their contractor blamed them. It took over 1 week for the technician, John, that came the first evening to even send the pictures and write up in to Jack, according to Jack. I spent hours trying to work with both with the final resolution to just take a pay out and fix the water heaters myself. Absolutely ridiculous and neither one cared about me, their customer. Left numerous messages for Jack on his cell phone with no response. Left numerous messages with answering service with no response. Finally Jack called again after over 2 weeks and he was still blaming AHS. He did inform me of the cash payout from AHS which they never mentioned, so I guess that is a plus for these guys but nothing else. Once he saw that I took the cash payout he contacted me a few times that day to set up the service. I called that evening to tell him I was going a different direction. Entire process with both of these companies was ridiculous. STAY AWAY!!!

Jody Mayfield

I have a HSA home warranty and have had Action out twice for two different issues. Jack, the owner, is very knowledgeable when it comes to working with home warranties and he does a great job. His plumber, Mark is very nice and personable as well. I would recommend and will use them again.

Kelly Riechers

Chris and Mark came out and did a great job when I was having problems with my bathroom sinks and toilets. They even tightened up a wobbly toilet that I didn’t think to mention! They were right on time and got the job done quickly. Everything was covered by my home warranty service, so I didn’t even have to make a payment at the time of service! I will be using Action Rooter in the future, and will recommend them to my friends!

Linda A

I would recommend Action Rooter for plumbing concerns. I filed through my HSA insurance on a Sunday night. At 8:00 am Monday, Jack (the owner) called to see what issues I was having and sent someone out. By 9:00, Chris was at my house and straight to work, and within an hour, everything was all taken care of. Jack and Chris were incredibly helpful and wasted no time in addressing the issues I had.