Drainworks
Review Summary
Drainworks receives consistently positive reviews. Customers praise their quick, kind, and detailed explanations, with many highlighting their honesty, professionalism, and reasonable pricing. Eric, specifically, is frequently mentioned for his expertise, reliability, and willingness to go the extra mile, even in emergencies. They are recommended for both small and large jobs, with customers appreciating their prompt service and ability to solve complex issues without unnecessary upselling.
Reviews
View All on Google4.8
(15 reviews)
Katherine Hundley
Quick, kind, and explain things well. We have an older house and have used them a handful of times. I work from home and they have always been considerate. Everything is explained in detail and I feel like I understand what I am paying for AND why. Very well priced. 10/10 recommend.
Frank Hutto
Eric is the best. I’ve used Drainworks several times at my house and have referred him to a few clients. He clearly knows his stuff and is always personable and honest. 5 stars for sure!
David Martin
Have nothing to say but positives about Drainworks. Prompt. Professional. Very reasonable cost. Knowledgeable. They are always my first call for jobs big and small.
Dandy Myles
The galvanized drain pipe under my kitchen sink corroded and began draining into the kitchen cabinet under the sink on a Thursday evening. I called Drainworks after a long weekend of not being able to use the sink. Eric was great, he was super busy but happened to be passing by my neighborhood on his way to a job. He stopped by my house and gave me an estimate but he said they wouldn't be able to get to it for 2 - 3 days. His estimate was less than another company's fee to come to my house and "diagnose" the leak so I decided I could wash dishes in a bucket a few more days. Someone from Drainworks was there in 2 days and it cost less than the estimate quoted. Good service people are hard to find and 100% worth the wait.
Stefani McBratney
Eric was fantastic! I had a leaking outdoor spigot. It was an emergency to me and he made it a priority to him! Squeezed me into his schedule, was prompt, professional and efficient. Charged me a fair rate and even gave me expert advice on additional issues. If you want someone to treat you with respect, fix your issue promptly, charge a fair price for excellent results and all with kindness, call Eric at Drain Works!
TA Barnes
I would highly recommend hiring DrainWorks for all of your plumbing needs. They are honest, fair, dependable and professional. I have personally used them and have recommended them many times to friends and family. Thank you Eric and Jeremy for all of your hard work.
John Christeson
I have used Drainworks for years. I have always been impressed with Eric including his knowledge, skill, honesty. He doesn’t try to sell you something you don’t need. He always takes the time to do it right. I have never had to call him back. I would and do highly recommend him to anyone needing a good, reliable plumber
Julia Mobilio
I cannot speak highly enough about this team. They are honest, trustworthy, reasonably priced and willing to work with you. My one year old water heater pilot wouldn't stay lit. I called another local company and they told me the part wasn't available and I needed to get a whole new water heater. I called Eric and he came over the same day to diagnose the problem. He was willing to troubleshoot and even set up for the manufacturer to send the new part to my house since it was under warranty. Once the part arrived, Aaron came out to install it and got my water heater up and running again! The process was smooth and they saved me from being scammed thousands of dollars. I am very grateful for the honesty. If I could give more than 5 stars I would. Thank you so much!