Mr. Rooter Plumbing of Springfield
Review Summary
- Positive experiences: Customers consistently praise Mr. Rooter for being nice, accommodating, professional, quick, courteous, knowledgeable, and efficient.
- Reliable service: They are commended for promptness, including early arrivals and next-day service.
- Effective solutions: Customers report successful repairs, including clearing clogs, fixing plumbing issues, and installing fixtures.
- Communication: Open communication and keeping customers informed are highlighted.
- Recommendations: Many reviewers express they would use Mr. Rooter again and recommend them.
- Specific employee praise: Chris and Cade are mentioned by name for their excellent service.
- Home warranty assistance: They worked with a customer's home warranty company.
Reviews
View All on Google4.8
(155 reviews)
Cathy Coonis
The folks from Mr. Rooter could not have been nicer or more accommodating! They did their best to take care of a big job for me as quickly as they could, which I really appreciated! They kept the lines of communication open every step of the way, which was a great help. They did a great job for me and I will definitely call them next time I need plumbing help.
Mario Swain
Chris was very professional and quick which I believe you are very important qualities. He got the job done and so I would highly recommend Mr.Rooter Plumbing
Randall Dougherty
Plumber was actually a bit early and called to let me know before coming to the house. Was knowledgeable, courteous and did a fine job. Will call them again when a plumber is required. Recommend them!!
Jessica Beck
Had an excellent experience. The Gentleman was very nice, very reasonable price upfront, and he was very efficient. I would highly recommend them.
Cullen McIntyre
Fast, professional and courteous. Arrived early on a Sunday morning to fix my screw up at trying to install a new kitchen faucet. Chris fixed it all. Thx!!!
Kathryn Bartee
Mr. Rooter came out the next morning after I called. Cade was polite and thorough. He fixed both my issues in our restroom quickly and made sure to clean up after the work was performed. Very grateful for the quick response! Highly recommend!
Sue Burgess
After trying to get our sink unplugged for two days, we call Mr Plumber. They arrived when they were scheduled, and was very knowledgeable. They were here for less than an hour and our sink ran clear. Very pleasant to work with. I would highly recommend them.
Rose Padron
I had a backed up main line and they had to come out three separate times this past week, to fault of their own, to clear it. They worked with my home warranty company and got the job done. Thank you Richard!