Plumber Near Me

Sothern Plumbing LLC

📍 1841 N Newton Ave, Springfield, MO 65803 📞 (417) 865-3480 🌐 Website
5.0 (35 reviews)
Closed ⋅ Opens 8 AM
Plumber

Review Summary

  • Positive experiences with technician Ben: Praised for being amazing, kind, courteous, knowledgeable, and going above and beyond.
  • Excellent customer service: Described as responsive, friendly, professional, and courteous from initial contact to job completion.
  • Fair pricing: Customers found the pricing to be reasonable and a good value.
  • Prompt service: Scheduling was efficient, with quick responses and appointments.
  • Quality work: Jobs were completed to satisfaction, with attention to detail and quality.
  • Overall satisfaction: Customers highly recommend Sothern Plumbing and plan to use them again.

5.0

(35 reviews)

5 ★100%
4 ★0%
3 ★0%
2 ★0%
1 ★0%

Chase Smith

Absolutely amazing technician. Came in and actually accessed all of our and went above and beyond. I believe the technician's name was Ben! He was phenomenal. He answered all our questions. I felt extremely comfortable having him in our home!!!

CN Beiermann

Called yesterday regarding a loud noise under my house after flushing a toilet in another part of the house happening consistently. The person helping me with my appointment was very nice and personable. They were able to schedule me first thing this morning. Ben showed up and was very nice and listened to my issue, however we could not get the noise to happen on cue, ugh. He had a theory but I said my tank had not been sealing real well on the inside. The parts were 20+ years old and Ben changed them out. Noise still did not happen and hasn't. He went under the house to check on what he thought could be an issue but he said the valve was working exactly how it should. Since he was here I had him check my outside faucets that leaked when in use, and he repacked them. Biggest takeaway is, from the beginning call to when Ben left, Sothern Plumbing was courteous and I felt they really wanted to help me. I am cost conscious and felt that the cost was great for the excellent service I received. I am very happy that I have found a plumbing company I will use for any needs I have in the future. Thank you!

Glenda H

Best plumbing company EVER!! I have used them several times and their plumbers are so nice and respectful and you don't have to take out a HELOC afterwards.

Dallas Lee

Ben was the most amazing tech and so kind courteous he definitely needs a promotion

Darrell Smith

Recently had Sothern Plumbing come out and do a job for me and as usual when I call them they send someone out as fast as possible! A young man named Ben came out this time fixed our problem and even fixed a problem in the shower I hadn't requested! The job was done totally to our satisfaction and like all of their employees Ben was totally polite, understanding and new his business. Oh yeah and the pricing is always fair with Sothern Plumbing! Yankton Sothern is one fair business owner!!!! Coach Smitty

Jason Marx

We had a water softener installed. When Ben was done you couldn't tell he had even been at our house! Works awesome!!! Thank you. Highly recommend using Sothern

Pamela Raglin

I contacted Sothern on Monday afternoon after another business was no show/no call via email and receiveda prompt response. Angela was very professional and courteous. Because my job was small but somewhat urgent - I wanted a leaky outside faucet fixed before the cold weather arrived later this week - we agreed she would fit it in on Wednesday or Thursday. On Tuesday she called because they had a cancellation and set a tentative time of 'around 2'. I told her I would be home all afternoon but she still took the time later to call me with an updated time. Ben also called when he was about 15 minutes away. Ben first tried a repair but the faucet still dripped a bit so we agreed on a replacement. He finished quickly and gave every appearance of striving to do a quality job. He was also very courteous. I would recommend Sothern to my friends.

Jennifer Welch

I was nervous searching for a plumber online because you never really know what you are going to get! I contacted several different plumbers in my area and Sothern Plumbing was very responsive, reasonably priced and friendly....so I took a leap of faith and hired them. So glad I did! The work was done on time, at a great price and the work done was great quality! The technician that came to our home was amazing. We have several plumbing projects coming up and I now know EXACTLY who I am going to call to offer the jobs to! Thank you so much!