Hoffman Plumbing
Review Summary
Hoffman Plumbing reviews are mixed. Positive feedback highlights good service, knowledgeable technicians (Sean and Shawn), excellent communication, and fair pricing. Some customers appreciate the company's honesty and willingness to help, even when it means forgoing a job. Negative reviews cite high quotes, poor communication, unreliable service, and a lack of customer service. One reviewer reported being turned away as a new customer.
Reviews
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(20 reviews)
Al Reev
I am a disabled veteran on social security...my home heat boiler went out... set up appt for quote. They quoted me $22,000 to start!!!! I purchased a higher end boiler for $3,000 and paid a non-gouging professional $2,000 for installation... job was done in 5 hrs...... SHAME ON YOU!!!! Some folks can afford you, and those who can't just get kicked to the curb, left out in the cold. Nice business model....
Lindsey Naddaf
Hoffman plumbing came to my condo in Ballwin,MO to tighten bolts to toilet After technician left i saw toilet was off centered. I knew the technician was new as he called the office for instructions. When I called Hoffman plumbing to ask if someone could correct this, I was told bolting the toilet is not guaranteed
Grace Manci
My husband and I had an issue with a hot water heater not heating up. Called Hoffman and they advised us to check the warranty as it would be cheaper than having them come out. Turns out the unit was still under warranty so we were able to get it fixed for free. Really appreciate Hoffman steering us in the right direction, I trust that they have your best interested in mind and will always try to do what is best and cheapest for the customer. If we have any plumbing needs in the future, we'll be contacting Hoffman! Beth was also a delight to talk to on the phone, very knowledgeable and follows up.
Jeremy Falloon