R.A. Guinner Plumbing Company

Our water heater went out in the middle of a huge cold front. We were scammed by our home warranty and were desperate to get it fixed since we have a newborn. My husband attempted to find the problem and ended up discovering we had a warranty on the water heater. The water heater manufacturer connected us to RA Guinner and we are so happy they did. We expressed that it was an emergency due to the fact we had our newborn at home and it had been almost 5 days without hot water. They sent the sweetest employee over as soon as possible and he was able to diagnose the problem and fix it within the hour. Aside from the urgency to come help us, we are thrilled that this company respects families and has a team that is warm, friendly and helpful.

Referred to this company as part of warranty work with AO Smith Water Heater. Because they are an authorized service provider the plumbing company is able to direct bill the manufacturer for parts and labor. When I called, service over the phone was 10/10. The person on the other lines was very helpful and proactive. I was so happy they were able to get me on the schedule for the following business day. Charles was courteous, professional and skillful in completing the work. I made a joke about how enlightening a 40 degree shower is in 0 degree weather and Charles laughed. Him laughing at my joke makes him a superstar. He also completed the work in 1.5 hours. I taped his business card to my water heater so I call this company again in the future. I found my plumber!

I cannot say good enough things about this company. Nate came out to my home about 4 years ago and helped with an emergent problem I was having with my water heater expansion tank. I had to call R.A. Guinner plumbing again as I have been having ongoing issues with the pipes under my kitchen sink and then my garbage disposal jamming. Nate came to the rescue again and was so friendly and informative. I appreciate the values this company has and that they've helped me so much in these situations.

I have used R.A Guinner Plumbing for almost 20 years for a number of plumbing issues, both easy and complex. Their team is always professional and gets the job done right. I would recommend R.A. Guinner for all of your plumbing and remodeling needs