Brown Plumbing & Heating

Brown Plumbing & Heating receives mixed reviews. Positive feedback highlights professionalism, timeliness, efficient work, and reasonable pricing, with some customers highly recommending their services for drain cleaning, septic pipe repairs, and appliance installations. However, negative reviews cite:

• Overcharging: Some customers feel they were overcharged for services, particularly for water heater installations and repairs.
• Poor Communication: Several customers reported difficulty getting callbacks or follow-up after issues arose, especially regarding warranty claims.
• Installation Issues: One customer reported a backwards installation.
• Warranty Issues: One customer was charged for repairs that should have been covered under warranty, and the company failed to respond to inquiries about the issue.