Faithful Disaster Restoration
Review Summary
- Positive: Excellent communication, quick response times, professional and knowledgeable staff, respectful of property, worked well with insurance companies, thorough cleanup and mitigation, high-quality reconstruction, and caring approach.
- Services: Water damage restoration, mold removal, insulation replacement, and some plumbing repairs.
- Areas for Improvement: Communication could be improved at times.

Reviews
View All on Google4.8
(487 reviews)
Terri Walters
December 5, 2024
Faithful Restoration was very good to work with. Once contacted, they were on site the same day. They communicated well with myself as well as the insurance company. This alleviated a great deal of stress. The leak within the wall was repaired by the plumbing company. Faithful then addressed all the water damage. Only wish they still did repairs, because I am still sorting through that issue.
Ed Newlin
November 13, 2024
We had mold in our insulation above our Workshop area. Faithful disaster restoration removed the mold and put in new insulation. They were easy to work with and the work was done within a few days. I would recommend other people using this company.
Jim Swanton
Following the discovery of a very unexpected leak issue in a rarely-used basement bedroom closet, it was immediately evident that we would need to call in the "pros" due to a significant mold issue. Having used Faithful Disaster Restoration in the past, there was no need to ponder who we would call for help. The Faithful team immediately sprung into action with reassuring sympathy, then expertly assessed the situation and developed a reasonable action plan. We were comforted by Faithful's quick response time and ability to restore our basement to a safe and normal living condition. Without hesitation, we would recommend this caring and skillful company to any home or business owner in need of emergent restorative care.
Chris & Rain Dow
June 24, 2024
We have had a very positive experience with Faithful. When we moved to our new home the movers didn't hook up the washer properly and we had a slow leak over two months. When discovered a friend came over to help, but it was soon obvious this was beyond what he could do. I called Faithful and that afternoon Levi and a member of his team came to evaluate. At my request they prayed with me because of my concern for my wife who is very sensitive to mold. Within a day I had an estimate and signed the contracts. A suggestion I would have is to have a staff member sit down with you as you initial the contracts. Going thru the contracts is a bit daunting, but Levi answered all my questions very quickly. Levi and his team did an excellent job on the clean up and mitigation. Kevin was great in the reconstruction of our laundry room. Overall a great experience in a very stressful situation. Chris Dow
Isaac Mazel
Faithful was great to with with. They responded to our ice maker water supply line leak very fast. Cleanup included removal of portions of ceiling and flooring. They ran fans and dehumidifiers for multiple days. At the end, they sent out a representative to verify we were happy with their services and to recommend contractors to rebuild our kitchen. They also worked directly with our insurance company on the claim.
Robert Reno
They treat your belongings with the utmost care, always ensuring that everything is handled as if it were their own. After talking with Jeremy, I know how much they prioritize saving what they can—not just for financial reasons, but also for the emotional well-being of homeowners. It’s clear that they care deeply about making the restoration process as smooth and comforting as possible, which makes all the difference during such a challenging time. I highly recommend their services!
Peggy Stringer
I am so thankful for Faithful Disaster Restoration. Brandon and Rich were friendly, professional and knowledgeable. I felt confident and comfortable with them while they spent two days taking care of my problems. They kept me informed as to what they were doing g and why it was necessary. These guys deserve a 10+ score and if I ever need this kind of service again…it’s definitely Faithful Disaster Restoration that will be getting my call. Thanks so so much guys😊
Vicky Zimmerman
April 23, 2024
Last year I had a pipe leak behind my dishwasher and called Faithful Disaster Restoration. They were very prompt with their mitigation and showed respect for my property. We had to gut the kitchen and pull up most of the flooring upstairs. The finished product turned out beautiful. The only complaint that I had was that their communication could have been better at times.