Williams Plumbing & Heating
Review Summary
- Positive experiences: Customers praise the plumbers' professionalism, expertise, and efficiency.
- Specific Plumbers: Travis, Jason, and Kirk are frequently mentioned and praised for their work.
- Services: Successful repairs include thermostat issues, water heater problems, pressure regulation, main shutoff valve replacement, and drain clearing.
- Overall Satisfaction: Customers express high satisfaction and indicate they would use Williams Plumbing & Heating again.
- Speed and Communication: Plumbers are noted for explaining the work and completing it quickly.
- Potential drawback: One review mentions the service being "a bit pricey."

Reviews
View All on Google4.9
(224 reviews)
Tactical Santa
December 12, 2024
Even though I'd only requested service for a failing thermostat, Travis listened closely to the bigger picture solution I desired and quickly did his diligent research to come up with a solution that has worked out perfectly. He's a professional and simply super cool. I couldn't be happier.
Mohd Gafoor
Travis's professionalism, expertise, and commitment to excellence were truly remarkable throughout the entire service process. Starting from the prompt arrival at the scheduled time to efficiently diagnosing and resolving the issue with the water heater, Travis's dedication to his work was evident at every step.
Melinda Vaughn
Jason Best from Williams plumbing did an excellent job for me. He was very polite and helpful. He explained what he was going to do and finished everything. He worked quickly to, which I appreciated very much. I am very satisfied with his work.
Debra Garton
While Kirk was at our house for a remodel project, he noticed a potential problem with our hot water heater. He took the time to diagnose our problem as an issue with excessively high incoming water pressure. He was able to correct it the very same afternoon potentially saving us thousands in repairs. Thanks, Kirk!
Brandy Chamberlin
Williams plumbing and heating was easy to work with. They sent Travis to my house to look at my leaking hot water heater. He arrived quickly and was very professional, answering all of my questions and giving me suggestions. This is my first time needing this sort of service in Billings and I was pleasantly surprised. They will be who I call next time!
Brian Prelle
Kirk was great. Explained everything and got it done very quickly. Replaced the main shutoff valve for the house. Total professional. I am very happy.
Kim Kennedy
Kirk was awesome. He explained everything he did and why and solved my hot water and pressure problems same day! These guys are my new plumbing company!
Dennis Martin
Kirk was my plumber who cleared my clogged drain going out to the main line. Kirk was on time and very professional. It’s a bit pricey, but would recommend Williams to anyone needing this type of service. Thank you Kirk.