aksarben® Heating, Air Conditioning & Plumbing
Review Summary
- Positive experiences: Fast response times, efficient repairs, knowledgeable technicians, friendly service, thorough work, and reasonable pricing.
- Key strengths: Excellent communication, helpful customer service (Kimberly, Sherry), and ability to handle emergency situations (especially during cold weather).
- Specific praise: Technicians like Mic and Jesus are highly recommended.
- Overall sentiment: Highly recommended with a focus on reliability and customer satisfaction.
Reviews
View All on Google4.7
(4385 reviews)
Nathan Kruse
January 14, 2025
Aksarben ARS provided exceptional service when our water heater needed repairs. Their team was quick to respond, efficient in diagnosing the issue, and professional throughout the process. The repair was completed promptly, and their expertise was evident every step of the way. Highly recommend them for their fast and reliable service!
MrDeceptiveEye
Fantastic service and personnel. They communicated with me every step of the way and got me in contact with additional people to get other projects done with no hassle. If I ever have plumbing issues again I will be using them. They know how to talk to insurance as well so if you have issues they can help you get the help you need.
Tracy Roe
I called them first thing in the morning and they were able to get someone out here between 8 am and noon. It was around 9 when the technician arrived. I will definitely be using them from now on. He was excellent. Very knowledgeable, thorough, and was able to get a new thermostat for us. I am extremely happy with this technician and the company! I had called a 24 hour emergency number twice (with another company) and nobody called me back so we were without heat that night. That company has lost my business now.
Mark Kelly
December 16, 2024
Your man was very nice and the work got done very quickly and and I found the price to be very reasonable. Thank you very much for the quality work though I do wish you would’ve gotten here a day or two earlier otherwise excellent work.
Amber
They were such an amazing company to work for! Kimberly was the representative that assisted me on schedule in my appointment and she was so helpful and sincere with my situation I couldn’t ask for better customer service. The plumber Jesus was Such a knowledgeable and kind person And was very understanding and took the time to explain everything to me. I couldn’t ask for a better experience with the company!!
David Nelson