Plumber Near Me

Benton Family Water Heaters

📍 5423 NW 1st St #6230, Lincoln, NE 68521 📞 (402) 389-3398
4.8 (81 reviews)
Open 24 hours
Repair service
Plumber

Review Summary

Benton Family Water Heaters consistently receives excellent reviews, highlighting:

  • Professionalism and Expertise: Technicians (Tanner, David, Grant, Brandon) are praised for their knowledge, skill, and efficiency in various plumbing tasks, including water heater and HVAC installation, repairs, and replacements (faucets, toilets, pipes).
  • Excellent Customer Service: The company is known for prompt responses, clear communication (including upfront cost options), and friendly, respectful interactions. The office staff (Jess) is also commended.
  • Reliability and Punctuality: Technicians arrive on time and are willing to accommodate scheduling needs.
  • Thoroughness and Cleanliness: They explain the work, clean up after themselves, and offer helpful maintenance tips.
  • Honesty and Fair Pricing: Customers appreciate the company's integrity and reasonable charges.
  • Warranty: They offer a one-year guarantee on their work.
  • Overall Satisfaction: Customers highly recommend Benton Family Water Heaters and express their intention to use them again.

4.8

(81 reviews)

5 ★84%
4 ★15%
3 ★0%
2 ★0%
1 ★1%

Stacey Holder

When I needed a new hot water heater and HVAC system, I was fortunate to have Tanner come to help. He arrived early and was fully prepared to tackle the job. Tanner quickly drained and removed the old tank, then expertly installed the new one. Despite the tight space in my utility closet in the condo, he managed everything smoothly and even added a new expansion tank. Tanner was professional, knowledgeable, and took great care of my home. He will definitely be my top choice for any plumbing needs in the future. I highly recommend him for any residential plumbing work!

J Casey

Benton Family Water Heaters provided excellent service with my plumbing issue. The team arrived promptly on the same day I called and was very considerate while examining the problem. They offered several options for service and costs, which I truly appreciated. What I initially thought was just a clog and a small pipe issue turned out to be more complex, involving my septic system and overall piping. Everyone on-site took the time to explain the challenges and implications, making me feel like we were collaborating as a team. I felt well-informed about what needed immediate attention and what could be addressed later. The crew worked diligently for several hours and even called for additional help, which arrived quickly. They maintained cleanliness in my home, were respectful to my dog while moving in and out, and took the time to share tips on how to better maintain my plumbing in the future. I highly recommend Benton Family Water Heaters for anyone in need of a reliable, hardworking, and honest plumbing crew. I'll definitely be reaching out to them again!

Cheryl Boyd

Benton Family Water Heaters is the top-notch plumbing service I've ever dealt with in Lincoln. This family-run business is not just honest with decent pricing, but also boasts a fantastic team of office staff who communicate excellently. They have successfully tackled every plumbing issue I've ever presented to them. What's more, Tanner, David or Grant always reaches out if there's a cancellation to offer a sooner appointment. This comes in super handy, particularly when you're out of hot water! They even ensure to make a follow-up call to verify everything is running smoothly. They've handled my water heater, garbage disposal, new dishwasher, and even replaced my shutoff valves that hadn't been turned for two decades. All is functioning perfectly now! I guarantee you won't be let down if you choose their services!

Dana Mahoney

Grant and Tanner replaced the hot and cold water faucets in our laundry room for the new washing machine. They were extremely professional, friendly, and knowledgeable. They discussed the work and costs with us before starting, which made everything clear. After finishing, they went over what they had done, and their cleanup was spotless. They even connected the washing machine and dryer for us. From the initial call with the team to the fantastic service we received, I would gladly recommend Benton Family Water Heaters to anyone in need of plumbing services.

Nora H

My experience was nothing short of excellent. The crew was punctual, professional, and demonstrated a high level of expertise. David swiftly addressed my plumbing problem, working efficiently and leaving no clutter behind. Despite it being an urgent, after-hours call, the charges were quite reasonable. I would particularly like to appreciate the technician, David. His determination and skill to fix my plumbing issue were clearly visible throughout the service. David's professionalism and his readiness to explain the procedure were truly commendable. The overall experience was fantastic, far exceeding my expectations. Thank you to this exceptional plumbing service!

Jill Dillon

During an intense cold spell, we experienced a burst pipe as new homeowners in Lincoln. Unsure of who to contact, we initiated a search for plumbers and discovered Benton Family Water Heaters. After perusing several reviews, we decided to reach out to them. We were met with extremely friendly and professional service during our phone conversation. We scheduled an appointment for the following day. Sure enough, they arrived promptly as promised. Tanner and Grant were highly professional and their work was exceptional. They efficiently replaced two sections of pipe and a toilet fill valve, offering a one-year guarantee on their work. I would strongly encourage anyone needing plumbing services to consider them.

Alice Grant

Brandon is a fantastic plumber, very quick and professional. He has helped me with plumbing before, and I always feel confident in his work. Recently, he replaced my toilet and took care of the sewer hook-up. He completed the job in no time, and I was really happy with the results. He always provides at least 3 quotes, and once you choose the option that fits your budget, he gets right to work. I have recommended him to friends who need a good plumber, and I would suggest him to anyone seeking a reliable, skilled, and trustworthy plumber. Benton Family Water Heaters is definitely the way to go!

Anna Moreno

We live in Lincoln and needed some help with our master bedroom faucets. I reached out to a few plumbing services in the area. From the start, I spoke with Jess, who was very professional and easy to communicate with. Jess was patient while answering all our questions, which made the process smooth. Scheduling the appointment was a breeze. On the day of the service, we had Tanner come by. He arrived a bit early and kindly called to check if it was alright for him to come ahead of the scheduled time. Tanner was also very professional and easy to talk to while he was at our home. He quickly diagnosed and fixed our minor issue. Tanner even offered to check for any other plumbing concerns we might have and answered our questions patiently. As long as we reside in this area, we'll definitely continue to use this service for all our plumbing needs, big or small. Highly recommend!