Fast Freddy's Plumbing

Because you have to give at least one to leave a review Bruce is unprofessional when I did use them before they were reasonable and efficient something happened they aren't reliable at all completely unprofessional don't follow up or return calls at one point they stopped answering the phone. He told my tenant he prioritize bigger jobs that will pay more over little ones which is understandable but why say that to be tenant then he told another tenant I wasn't going to like the price he's going to quote me. Like I said I've used the service twice one good experience but service has fallen off a cliff!

Can't really comment on there service yet, and will update my review if/and/or when they come. But so far. Was told they'd be there between 2 and 3 yesterday, get a call from Bruce at 247 stating that his job he's at currently took and unexpected turn and things turned into a disaster and he wasn't gonna make it today. Okay. No big deal. Things happen. He then tells me he will gladly come out today (Saturday) and look at our leak and most likely fix since it sounds like a simple fix. Said he'd call me at 1030 am sharp to make sure I was available and head over. It is now 1202 in the afternoon. Not one call. I've tried calling twice. He told me he wouldn't charge me an after hours fee cause it wasn't my fault he couldn't make it yesterday and also the fact he happens to only live a couple blocks away from me. This is the 3rd company we've tried to come fix our leaking bathtub. Haven't been able to give my 3 year old a bath 2 months. ( we have a bathroom on the main floor but it's a shower only) we refuse to use the tub or shower upstairs because it could ruin the structural integrity of the house. I just want my tub fixed and I thought this company seemed very very nice and true to there word. I really hope I can update this review with some more positive things.

Do yourself a favor and don't call this company for help. We called Fast Freddy's a week ago. They said they'd be here by Friday. Then said they'd be here Saturday. We asked if we should call someone else in case they were too busy? They said, "No, we'll definitely be there!" Then they changed the time and said they'd be here Monday. It's Wednesday and they never showed up. They never called. They never even bothered to call! Nuts. We actually trusted these Google reviews. That's never happened with any professional service we've used. Fast talker. Worst experience and an expensive one because the pipe blew waiting for them ... we hung our hat on their word they'd be here. Big mistake. Don't call these people!

We were in the process of a kitchen remodel but couldn’t get kitchen shutoff valves to work. Freddy’s came out within 24 hours and put new ones in for me. Now we’re able to complete kitchen remodel tomorrow on time. Also very reasonable prices. Great customer service and support. I will definitely hire them again. Thank you guys!

Allen is an absolute honest person and a pleasure to work with. He gives it to you straight and goes out of his way to take great care of you. Even more important is his years of experience and his craftsmanship.

My second time having Fast Freddy’s out for issues in our home. Always impressed with their fast, friendly service. Saved me a bunch of money by explaining the issue with my shower valve and educating me how I can replace it myself. Would recommend them and return to them in the future!

Allen went out of his way to come look at my water softener the same day I called! He was extremely polite and knowledgeable about my softener and didn’t try to sell me something new without trying to fix it first. He didn’t have the necessary part but came over the next morning in between jobs to fix my unit! Allen is an honest, knowledgeable and hard working business man and truly would recommend him! Thanks Allen!

Horrible experience. We NEVER give bad reviews. So this is a big deal. No communication on pricing up front. No knowledge of a trip charge to waverly. He showed up at the house and spent five minutes and claimed he fixed the problem. Within minutes someone was calling my phone and demanding a 200/hr payment plus the trip charge. Turns out they didn’t fix anything. Nothing at all. These guys are crooks. Do not use them.