Giebelhaus-Hoffman & Dorsey Plumbing
Review Summary
Mixed experiences: One customer had a severely negative experience with a job taking much longer and costing more than quoted, resulting in damage and inconvenience. They also allege the company removes negative reviews. Other customers report positive experiences, praising knowledge, customer service, promptness, and quality work on various projects, including renovations and minor repairs. One customer appreciated the company correcting a wiring error at no charge.
Reviews
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(13 reviews)
Ryan Brooke
I've had two experiences with this company. One was good, one was so bad that it outweighed the good. Without getting into too much detail about the specifics, I was told a job would take around half a day. It ended up spanning three days, resulted in me not having a functioning shower for one day, and resulted in a flooded bathroom and water in the basement. They took care of the water but it was still a huge inconvenience. The cost was also higher than originally quoted and as far as i can tell, was a result of inexperience and wasted time on their end. Also, don't believe all the hype and positive reviews. I tried to leave a review on Facebook as per the request on the invoice they sent me but it was a negative review and was removed. I then tried a second time and it was also removed and they have since taken down the ability to leave reviews on their Facebook page. Easy to maintain 5 stars when you remove anything but positive reviews.
Jon Popek
I would highly recommend. Extremely knowledgeable and easy to work with. Second time I've used them. This time I had some major renovation work I needed done and they walked me through what was required and what it would cost. Even came in under my budget!
Jean Baum
We have used Giebelhaus-Hoffman on 2 different occasions. They were friendly and prompt, and provided excellent customer service and offered suggestions over the phone to save us the cost of a trip out. We would highly recommend them as a trustworthy, knowledgeable company!
Gene Coleman
I had these guys replace my sink and garbage disposal a few months back, during a home inspection while selling my home it came up the wiring wasn't properly secured to the disposal and when I called them they sent someone out to fix it the next day at no charge. We all make mistakes and I love that when they did they made it right, I would recommend these guys to anyone needing work done.
Lisa Loseke
We had Dave do all the plumbing for our garage/bathroom/laundry room addition. It was a major project and we couldn't be happier with the work he did for us. You won't find a more skilled plumber to work with!
Pat Hust
Checked out status of two sump pumps so they probably cannot fail this spring. Determined no update required
Catherine Beecham
Tried these guys because all my friends use them. Great customer service and great resilts!
Janet Lowther
Trustworthy, honest, excellent work and customer service!! Highly recommend!