Harley's Heating & Air Conditioning
Review Summary
- Positive experiences: Customers are highly satisfied with the service.
- Professionalism: Technicians are knowledgeable, courteous, and efficient.
- Responsiveness: Quick response times, including weekends and same-day service.
- Communication: Good communication, including fee breakdowns and technician updates.
- Quality of work: Technicians perform excellent work, are thorough, and clean up after themselves.
- Fair pricing: Prices are considered reasonable.
- Specific mentions: Rick (manager/owner), Alex, Mr. Shortridge, Brian, Brent, Randy, Elijah, and Brian Wold are mentioned as providing great service.
- Services: Heating and air conditioning repair/installation, water heater replacement, furnace repair/replacement, and geothermal heat pump service.
- Longevity: Some customers have used Harley's for years and recommend their maintenance program.
Reviews
View All on Google4.9
(406 reviews)
HuskerGator
Could not be happier with these guys. Stick with me here. First Rick (manager/owner) came out to talk and assess. He listened, then leveraged his knowledge and experience. He knew who he would send (Alex) then discussed it with Alex. Alex arrived on time and was perfect. Even though he is young, he listened to both me and Rick, then did excellent work. He measured carefully, made it look nice, thought about what I’d need going forward, was pleasant and professional, and cleaned up after himself. Both guys gave me what i wanted, while filling in their experience where i clearly did not know what was best. To top it all off, the bill was very (more than) reasonable. Both guys exceeded my (pretty high) standards. Again, i could not be happier. 10 outta 10, absolutely will recommend. And ladies, you will likely be comfortable with both these guys. Only safe, respectful vibes. I notice and comment on the ‘safety’ aspect where i can because it is so under represented but absolutely critical. Love these guys!!
Terry Craddock
Excellent service, on the weekend too! Woke up to my house at 58° on a Saturday morning and called Harley's, they showed up and had my heater working within 3 hours from my call! The communication from Harley's is very good. I received a breakdown on the phone of fees and when I could expect my service technician, a short time later I received a text telling me my technician was on the way with a photo of who I could expect to see at my door. Mr. Shortridge was very nice and informative telling me what he was seeing and how he was going to fix the issue. Now my heater is up and working and I'm able to move around the house without full winter gear on.
Kristin Stark
Needed a new motor for my furnace right before the winter storm hit. Called shortly before closing and was still able to get help that day. The new motor was installed and now it is nice and warm. Thank you Brian for the friendly and efficient service!
Christine Bleich
We are very satisfied customers. The process was all completed in one day. The plummer was great, he did a wonderful job replacing our water heater. Thanks Brent and team.
Jesus Meza