402 Plumbing Services
Review Summary
402 Plumbing Services receives mixed reviews. Positive feedback highlights Fernando's quick response times, same-day service (including weekends), professional and courteous demeanor, and fair pricing. Customers praise his expertise in water heater installation, including recommendations and installations, and other plumbing repairs. However, one negative review accuses them of poor workmanship, failure to honor a guarantee, and dishonest practices.

Reviews
View All on Google4.6
(118 reviews)
Jkn Jkn
I called because my hot water wasn’t working. Fernando came out the same day and installed the new water heater in about 45 mins. Great price and quick response. Highly recommend!
Albert Garcia
Fernando is a hero fixed my mom's water pipes because they busted did a wonderful job
Jennifer Diaz
These guys are awful. They showed up did a crumby job, charged us $240 saying their work was 100% guaranteed. Within 30 minutes after they claimed to repair it, it leaked again. They not only never came back, but did NOT guarantee their work, or refund us as we had to hire another company. Fernando was not an honest person. What a scam. Texts to prove if needed...look elsewhere people!!! Beware
Gwen Hartford-Stick
Fernando was professional, courteous and knowledgeable. He provided fast service to ensure we had hot water the day after I contacted him. He even came out the evening I contacted him to perform an analysis. Would strongly recommend 402 Plumbing Services!!!
Chris Yelinko
Fernando's ability to come to our house on a Saturday was a relief. Neither one of us can take off of work at the moment. So he was gracious enough to take care of our issues that day. The bath tub faucet and stove gas shut off valve projects were both a success. His prices are very competitive and within reason. We look forward to doing more business in the future.
Chris Reinhart
We just moved into a new house and after a day we noticed that the hot water pressure started to drop. The water heater was working fine during our final walk through of the house as I ensured to check it. Just a very untimely issue of it going bad, specially when we had people staying with us as they were helping us move. Needing this to be resolved quickly, I called multiple plumbers in the area and could not get anyone in to replace the water heater within the day. I stumbled across Fernando on google search and I am so happen I did. I gave him a call and left a voicemail: within the hour he returned my call. He then was able to come over to check out the issue I was having, and was able to confirm the issue as just needing to replace the water heater. He directed me to pick one up at a local big box store and that he could install it later that afternoon. I was able to get the water heater he recommended, plus I purchased a water softener since we had buildup issues as well. Once again the water softener was a recommendation of his, but he was not pushing me into buying it. Once I got home with the items, Fernando was able to come over and complete the install of both the water heater and water softener within only a couple of hours. By the end of the night, we were all able to enjoy a much needed hot shower. From first communication to completed install was only 1 day. I cannot thank Fernando more for the above and beyond customer service, professionalism, and skill of his craft. I highly recommend him and I will continue to use him going forward for any of our major plumbing issues or remodeling!
Becky Everette
Fernando came out same day on a Sunday and helped us get a new water heater installed and even helped us with another minor plumbing project we had been putting off. He was professional, courteous, timely, and knowledgeable. We would highly recommend 402 Plumbing!
Tyler Munn
Our water heater stopped heating and was due for replacement. They were able to come out that day and get it replaced right away. Quick and easy communication. Great rates for the exceptional quality of work. Thanks to Fernando for amazing service!