ASAP Home Pros

We had a difficult situation with a dishwasher that fit in a spot with unusual dimensions so that when it broke down, it wasn't an easy thing just to throw it away and get another. Edward from ASAP was awesome. He made more than one trip to troubleshoot and fix various things on it as he narrowed down what the problem was and didn't charge us for the first part he replaced since it didn't fix it right away. It ended up we got several new parts on it that really updated the machine so it will last a lot longer now. Best of all, this guy was just really personable and has a great rapport with customers. He looks out for you and works to do the job right. And the receptionists are unfailingly polite, friendly, and helpful on the phone. They're able to get someone out to your house fast. I feel good about working with this company in the future.

Ryan a refrigerator technician with ASAP provided excellent customer service while repairing our refrigerator. He quickly diagnosed the issue and completed the repair in a timely manner. Thanks Ryan.

We used ASAP for our broken dryer and had a great experience. The office staff is so pleasant and helpful. The tech Edward that came was knowledgeable, professional, and friendly. Our issue was resolved once the parts order came in. Honestly everything was smooth and easy. We would definitely call them for any future issues.

I called ASAP appliances and plumbing on 10 June for an estimate to install a water softener I had recently just bought. I got an estimate the very next day by Chris. After the estimate, I asked Chris if he was able to install it today. He told me that he was able to but needed to go back the shop to get some supplies. An hour later he came back with another technician Scott to help with the install. Both of them showed professionalism and took great pride on their work. A picture say a thousands word so I’ve attached a photo of their work for all to see. It was a pleasure to have Chris and Scott as both were easy to work with and I would highly recommend them.

Service: navien tankless water heater repair Things the plumber did do during the service call: - Complained about the pipes in my basement for about 20 minutes (its an old house, I'm aware lol) - Called the manufacturer to complain about the pipes in my basement again - Checked the condensate drain line for a blockage, after I told him where it was - Told me the condensate drain pump was probably broken which is why it wasn't working (this is not a part of the water heater) Things the plumber didn't do that seemed weird: - didn't turn the water heater on - didn't try to run hot water to test it out - didn't try to reproduce the error code I called to ask for my money back because there was no actual 'troubleshooting' done and they refused and said that based on their diagnostics it needed to be replaced, those diagnostics: the condensate line *wasn't* blocked. The actual fix I did that weekend was to shove a shop vac down my exhaust pipe which cleaned out the bird's nest that was in there. Seems like a professional should have checked that! Don't waste $150. Call someone else. Picture for proof of the bird's nest.

Cesar is a wonderful technician- he got our old dishwasher removed and our new Bosch installed in no time. He identified several potential issues along the way and solved for them with ease. Thank you for the quick and friendly work!

My refrigerator/freezer fan wasn't running late on a Saturday afternoon. I tried calling a few places, but all were closed. ASAP said they could send a tech out within 2 hours. Shane was here early, got the fan running and gave me options of replacing the fan, or just watching it to see if it just needed a good cleaning out (which he did by removing the back and cleaning it out and cleaning the coils.) I chose to replace it, so he ordered the part. He was here at noon on Monday to replace the fan. Shane did a great job. Definitely recommend them to anyone needing an appliance repaired.

ASAP Appliance and Plumbing Service gave my seventy year old bathroom a gorgeous new lease on life at a great price. New tub/surround, pipes, subfloor and vinyl plank floor. A big shout out to Chris the plumber. He takes great pride in his work and is a most conscience and industrious professional. Special thanks to the amazing Ms. Taylor who kept me informed and up to date throughout the process. Thank you!