Backlund Plumbing

I can’t speak to the quality of their plumbing, but I can say I made an appointment last night for a visit today between noon and two, and they apparently lost any record of it. When the plumber never showed, I called and they acted like they had the record of it and just needed me to “confirm” my address. I turned it around and asked them what address they had on record. And yeah, they never had it at all. I had already taken enough time off work to wait for the next plumber to become available, so I hung up and called Burton. They’re the most expensive in town, but at least their front office doesn’t lose appointments.

They came out the same morning. The tech was nice and quickly got the drain unclogged. Also, didn't have to sell my arm for the repair.

We had a great experience with Backlund Plumbing! Sheldon did our work and he was prompt, kind, personable and talked us through what needed to be done and why. He also was great about dealing with two kids and a puppy around as well. We absolutely recommend Backlund and Sheldon!

Backlund did a great job. Alex and Josh were professional and friendly. Lines look clean and well done. Cleaned up after themselves. Getting ahold of their after hours service was also easy and timely, returned my call within 15 mins and got Alex back out to get the water heater back on all in less than an hr.

We had some water issues due to the heavy rains, and Alex was fantastic, helping us find the right people to mitigate and resolve the issue. We had been at a loss as to who to contact, or even where the problem originated, so the help was truly appreciated. Thanks, Backlund!

Had Backlund out today to look at a pesky valve leak. They were able to correct the issue and put together a plan for replacement in the future. I was not home, so they worked directly with my wife. She was very impressed with the professionalism of the technician at our property. Very great company to do business with!

Backlund came out to fix an emergency issue when other companies gave me 3-4 days delay. Kudos to Chris and his team for timely professional service - they are the best!

Backlund Plumbing was contracted by MUD to do a camera scope of my plumbing to make sure they hadn't done any damage.. The dispatcher that scheduled the appointment was beyond polite!! Their technician Mike was incredible!! He was very polite, explained what he was doing, he explained that the lines to the street were full of tree roots (landlords' problem) and cleaned up after himself.. If I ever were to need a plumber, I would definitely recommend Backlund and Mike!!