Benjamin Franklin Plumbing of Omaha

Positive Experiences: Several customers praised the professionalism, friendliness, and thoroughness of plumbers Matthew and Avery. They were considered honest and provided good customer service.
Negative Experiences: One customer reported a negative experience with a drain unclogging service, citing incorrect billing, lack of communication, and hidden charges. The customer also expressed concerns about the plumbers' lack of knowledge regarding billing and the company's pricing.
Pricing Concerns: One review mentioned the company being expensive, specifically for a drain snake service.
Overall: Customer service was generally praised, but billing issues and high prices were recurring concerns.

Review Summary